Non Emergency Collision
This service request is used to report minor vehicle collisions, as well as all collisions involving City of Austin vehicles. If the collision involves injuries, fighting, disabled vehicles, on major/high speed roadways, intoxicated drivers, drivers without license or insurance, or bicyclists hit by a vehicle, contact 911. Do not submit service request.
Service Level Agreement
Austin Police Department Non-Emergency will review your request and call you back within 24 hours. However, non emergency call backs are not made between the hours of 10pm and 8am. If your call back timeframe falls between those hours, you will receive a call back the following day after 8am. APD will make 2 attempts to contact you. If you miss both calls, you will need to call us back to start the process over.
Describe the issue you wish to report including a photo and/or a description.
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