Submit Non Emergency Collision Request

APD will provide case number on callback.

Reporter (will not be shared with public; leave blank to submit anonymously or provide an email to receive automated updates)

Enter as 999-999-9999

Non Emergency Collision

This service request is used to report minor vehicle collisions, as well as all collisions involving City of Austin vehicles. Residents are encouraged to file this report online at or download the app on Google Play or Apple Store. Residents can also dial 512-291-5695 to receive a direct link via text to download the app. If the collision involves injuries, fighting, disabled vehicles, on major/high speed roadways, intoxicated drivers, drivers without license or insurance, or bicyclists hit by a vehicle, contact 911. Do not submit service request.

Service Level Agreement

Austin Police Department Non-Emergency will review your request and call you back within 24 hours. However, non emergency call backs are not made between the hours of 10pm and 8am. If your call back timeframe falls between those hours, you will receive a call back the following day after 8am. APD will make 2 attempts to contact you. If you miss both calls, you will need to call us back to start the process over.


Describe the issue you wish to report including a photo and/or a description.
* Indicates a required field.