Non Emergency Officer Contact Request
This service request is used to assist residents/visitors who need to speak with an Austin Police Department Officer/Investigator or speak to Austin Police Department regarding a general issue.
Service Level Agreement
Austin Police Department Non Emergency will review your request and call you back within 24 hours. However, non emergency call backs are not made between the hours of 10pm and 8am. If your call back timeframe falls between those hours, you will receive a call back the following day after 8am. Austin Police Department will make 2 attempts to contact you, it is not necessary to call back if you miss the first call. If you miss both calls you will need to call us back to start the process over. If you are trying to reach an officer that has left the scene within the last hour, Austin Police Department Non Emergency will review your request within 1 hour and forward your information to the requested officer.
Describe the issue you wish to report including a photo and/or a description.
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