Requests (7,408)

Provided Resolution to the Customer - No Violation Found - Close SR.

Referred to 311 For Further Review. On 12/08/2025, I responded to the provided location. Upon arrival, I called the complainant and requested permission to enter the back of his property. Utilizing my approved vantage point, I observed the area of concern in the creek bed. This complaint is within the purview of the Austin Watershed Department, please forward this CSR to them for further review.

Unable to Contact Customer Could Not Leave Message - Close SR. called.

Unable to Contact Customer Left Message - Close SR. Sent an email messages; message returned, undriveable.

Referred to 311 For Further Review. Please forward to Public Works Forestry for Right of way tree maintenance.

Referred to 311 For Further Review. Please refer to city arborist office for questions about replanting trees on city property.

Referred to 311 For Further Review. Please forward to City Arborist office for inquiry for tree plantings.

Provided Resolution to Customer - Close SR.

Provided Resolution to the Customer - No Violation Found - Close SR. Spoke to citizen on the phone and her son on site.

Referred to 311 For Further Review. Please refer this complaint to the Public Works/Right of way Department.