Requests (3,951)

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigations Details Please transfer this Service Request to the Parks and Recreation Department, this is located inside Zilker Park.

Vegetation Maintenance - Close SR. Class: SR Created By: Log Type: VEG_MAINTENANCE Summary: Pond Flag 1565 Details *Pond Flag 1565: *This pond is not currently on the Vegetation Control Program; however, the wet pond is maintained by our wet pond contractor.  According to the Travis County Appraisal District, the land the pond is on (Parcel ID 911024) is owned by the Home Owners Association, Vistas of Austin.   Maintenance of any trees, fences, or the like would be the responsibility of the property owner.  .

Vegetation Maintenance - Close SR. Class: SR Created By: Log Type: VEG_MAINTENANCE Summary: Pond Flag 702 Details *Pond Flag 702: *This pond is maintained four times per year:  March, May, September and December.  It was last maintained May 7, 2025.  Due the unusual amount of rain we received over the summer, many of our ponds have more vegetation than normal at this time of year.  This pond is on the schedule for September, which is roughly two weeks from now.  I will let the contractor know that there has been a service request for this pond so they can prioritize it in their schedule for early September.   .

Referred to PARD (Parks) - Close SR. Class: SR Created By: Log Type: REF_PARD Summary: Not a Watershed Pond Details This pond is within the Parks and Recreation Department's jurisdiction and is not a water quality pond.  There is current construction at the pool which has limited the amount of water flowing into the pond.  Kerri Thompson 512-974-9535 is the Parks and Recreation Department manager for the park the pond is on and the best contact.  .

Vegetation Maintenance - Close SR. Class: SR Created By: Log Type: VEG_MAINTENANCE Summary: Details Mowing contractor has confirmed they will be completing the mowing in this area within the week.

Vegetation Maintenance - Close SR. Class: SR Created By: Log Type: VEG_MAINTENANCE Summary: Pond Flag 276 Details *Pond Flag 276: * This pond is on our Wildflower Meadow Program and is maintained three times per year: February, August, and November.  Maintenance does not occur between March and July to allow the wildflowers to grow, bloom and go to seed so that more wildflowers can grow the following year.  This pond is on the schedule for August.  I will let the contractor know about this service request so they can prioritize their schedule accordingly.  As for the mosquitoes, I will ask the customer to look for potential shallow water being trapped in tarps, pots, buckets, gutters or the like around their property. .

No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Investigation Details During investigation it was determined that the mattress in under Mopac Expressway, this area is Texas Department of Transportation's Right of Way. A report can be made to Texas Department of Transportation at http://www.txdot.gov/about/contact-us/remprt-an-issue.html.

No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Investigation Details During investigation it was determined that the areas in the green belt are natural occurring, Watershed Protection does not conduct mosquito abatement. .

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigation Details During investigation it was determined that the area of concern is outside of the pond footprint. The area around the pond is owned and maintained by Parks and Recreation Department. The tree is not blocking inlets to the pond. See attached photos. This needs to be sent to Parks and Recreation Department. .

Vegetation Maintenance - Close SR. Class: SR Created By: Log Type: VEG_MAINTENANCE Summary: Pond Flag 268 Details *Pond Flag 268:* This pond is on the Wildflower Meadow Program and is maintained three times per year: February, August and November.  Mowing does not take place between February and August to allow the wildflowers to grow, bloom and for the seed to ripen and drop to the ground for next year's wildflowers.  This pond should be maintained this month, August.  I will let the contractor know about this service request so they can prioritize their work load accordingly.  .