Requests (1,712)

No Work Planned - Future Project - Close SR. Class: SR Created By: Log Type: FUTURE_PROJ Summary: Investigation Details This service request has been transferred to Austin Watershed Protection Field Engineering for future assessment. The erosion has been documented, and the citizen was contacted and left a voicemail with this information.

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigations Details Please transfer this service request to the Public Works Department. Attached is the assessment from our engineering department, noting that our system is functioning; however, the street edge needs repair.

No Work Planned - Future Project - Close SR. Class: SR Created By: Log Type: FUTURE_PROJ Summary: Investigation Details Upon investigation, the erosion happening in the creek channel located behind 3404 Banton Rd has been documented and transferred to Austin Watershed Protection Field Engineering for future assessment.

No Work Planned - Future Project - Close SR. Class: SR Created By: Log Type: FUTURE_PROJ Summary: Details Watershed Protection has received your service request and the information you have provided has been reviewed by an investigator.  The current erosion has been documented and turned over to the Erosion Department for further investigation.   Thank you for providing the Watershed Protection Department with valuable information about the condition of our Waterway. .

No Work Planned - Future Project - Close SR. Class: SR Created By: Log Type: FUTURE_PROJ Summary: Investigation Details The erosion at this location has been documented and sent to Austin Watershed Protection Engineering for future assessment. The citizen was contacted and given this information.

No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Investigation Details During investigation it was determined that this is a private property concern between property owners. Watershed Protection does not have assets in this area.

No Work Planned - Future Project - Close SR. Class: SR Created By: Log Type: FUTURE_PROJ Summary: Details Watershed Protection has received your service request and the information you have provided has been turned over to our Field Engineering team. The current erosion has been documented our department will continue to monitor the situation as it changes. Thank you for providing the Watershed Protection Department with valuable information about the condition of our Waterway.   .

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigation Details Upon investigation, the address 3620 Quiette Dr is out of district and in the Austin 2 Mile ETJ. This area is in Travis County Boundaries. Please transfer this service request to Travis County. A photo is provided highlighting the jurisdiction in the attachments.

No Work Planned - Future Project - Close SR. Class: SR Created By: Log Type: FUTURE_PROJ Summary: Investigations Details We have investigated the site and sent our documentation to our Field Engineering team. They are aware of the site and will add this documentation to their files. Once an engineer reviews this documentation they will contact you for an additional assessment. No work has been planned at this time.

Referred to Internal Workgroup - Close SR. This Service Request experienced technical error due to an outage of Austin Watershed Protection's work order management system and must be closed. A new Service Request has been created for this concern, with a reference number of 25-00387912. An investigator will respond within 5 business days. We apologize for any inconvenience this may have caused.