Requests (1,771)

No Work Planned - Future Project - Close SR. Summary: Investigations Details: We have investigated the site and sent our documentation to our Field Engineering team. They are aware of the site and will add this documentation to their files. Once an engineer reviews this documentation they will contact you for an additional assessment. No work has been planned at this time.

Referred to 311 For Further Review - Close SR. Summary: Investigation Details: Upon investigation, there is no storm drain system located at the address of 5010 Rowena Ave that could cause a hole to form. There are Austin Water Utilities in the area, please transfer this service request to Austin Water Utility to inspect their lines. The citizen was contacted and left a voicemail with this information. (see photos in attachments).

Future Work Scheduled - Close SR. Summary: investigation Details: work order #26-222563 has been created for crews to clear small brush from creek channel. .

No Work Planned - No Problem Found - Close SR. Summary: Investigation Details: During investigation it was determined that this is a private property concern between property owners. The property owners are responsible for maintenance.

Referred to 311 For Further Review - Close SR. Summary: Investigation Details: Please forward to Austin Water Utility. Small sinkhole forming near wastewater line. Grass is saturated and muddy. Watershed has no infrastructure near sinkhole. I placed a cone on top of sinkhole. See photo. .

No Action Needed - Private Flooding Issue - Close SR. Summary: Investigation Details: During investigation it was determined that this is a private property concern. The property owner is responsible for maintenance. No signs of erosion were observed. Plumbing repairs were being conducted under back portion of dwelling at time of investigation.

No Work Planned - Future Project - Close SR. Summary: Investigations. Details: The Watershed Department Engineering team is aware of the erosion at this location and it has been included in a future project. .

Referred to 311 For Further Review - Close SR. Summary: Investigations. Details: Please forward this service request to the Parks and Recreation Department. The citizen is referring to the trail along the park, which it falls within their jurisdiction.

Referred to 311 For Further Review - Close SR. Summary: Investigations. Details: Please forward this service request to the Austin Water Utility Department, the photo provided by the citizen shows a possible water leak around the fire hydrant. Watershed Department does not handle pressurize water. .

No Work Planned - Future Project - Close SR. Summary: Investigation Details: Information has already been sent to Watershed Engineering regarding erosion. I will ask for an update for the citizen and relay information. .