Requests (1,742)

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Please route to correct department, Permits or Code, not a WPD Field Ops issue Details DetailsNo erosion controls on new residential construction 1607 kenwood aveFlex NotesWhere is the erosion?Easement In Front Of HouseWhat is the extent of the erosion?Structural Damage (Home/Building)Would you like a callback from Watershed Protection regarding this issue?NoClosest intersection5157368Mobile Apps Reporter Informationapp=;app_ver=6.4.10;os=ios;os_ver=17.4;model=iPhone 14;model_id=;device_id=4ae99770-66a7-4c24-8e00-91446cc6816a;registered=2024-03-11T14:12:56SR SLA (Due) Date/Time12/13/2024 02:02:44 PMSpot Reference Idd260b4ff-6c3b-416d-b7e1-a819ded16c4bAttachmentsaxhvuzdxokvpawvz1gl7.jpgnkvetjg20vceczep0ixo.jpgr4zwplwbud8zedpmknk3.jpgPlease route to correct department, Permits or Code, not a WPD Field Ops issue.

Future Work Scheduled - Close SR. Class: SR Created By: DELEONF Log Type: WO_CREATED Summary: Investigation Details Information has been sent to engineering staff for evaluation regarding erosion control. The citizen was contacted on site.

Future Work Scheduled - Close SR. Class: SR Created By: Log Type: WO_CREATED Summary: Investigation Details This service request has been forwarded to Watershed Protection's Field Engineering Group to assess.

Future Work Scheduled - Close SR. Class: WORKORDER Created By: Log Type: WO_CREATED Summary: Investigation Details work order #24-177153 has been created for crews to remove debris blocking the creek channel. Also, information will be sent to engineering staff regarding erosion.

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Please reroute to Austin Water to address and contact citizen. Details DetailsThis is the area where the sewer line was installed. There are numerous areas where the soil is caving in. This is a serious safety matter. Photos attachedFlex NotesWhere is the erosion?Creek/ChannelWhat is the extent of the erosion?Creek Bank Damage,Would you like a callback from Watershed Protection regarding this issue?YesWhat is your preferred language for callback?EnglishClosest intersection5143558SR SLA (Due) Date/Time11/26/2024 09:45:42 AMAttachmentsGardens%202_03122024094654.jpgGardens%203_03122024094654.jpgGardens_03122024094654.jpgPlease reroute to Austin Water to address and contact citizen.

Future Work Scheduled - Close SR. Class: SR Created By: Log Type: WO_CREATED Summary: Investigation Details I have forwarded all documentation to Watershed Protections Field Engineering staff for evaluation.

Referred to Other Agency - Close SR. Class: SR Created By: Log Type: REF_EXTERNAL Summary: Investigation Details Information will be sent to engineering staff regarding the erosion. The citizen was contacted on site.

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Please reassign to Parks and Recreation. Details This channel is not maintained by Watershed Protection Dept. PARD manages this area. Reassigning to Parks and Recreation.

No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Investigation Details I investigated this property owners concern and found no issues. I spoke with both property owners, and they plan to plant another tree in place of the older tree that died there. No further action is needed. Service request is now closed.

Future Work Scheduled - Close SR. Class: SRCreated By: Log Type: WO_CREATEDSummary: DetailsWork Order 24-183890 created for internal crew to lay grass seed in this spot at Heartwood and Woodbine where there is erosion.