Austin 3-1-1

Requests (6,081)

  • Bicycle Issues

    3258 West Ave, Austin

    Why the speed bumps on West Ave from 29th to 38th? I see there are also bike route markings on the street as well, but the new speed bumps make it a much less comfortable bike ride. I’ve commuted by bike on that street for years and never had a problem with speeding cars. Will probably end up riding some other route without speed bumps (which may unfortunately be less safe)

    CLOSED #25-00346882

    Evaluated/Addressed Issue - Close SR. The speed bumps added on West between 38th and 34th are part of the North University-Heritage-Rosedale Neighborhood Bikeways. These bumps are designed for cyclists to use safely. The cutouts asked for in the request are used for pedestrians when there are not sidewalks on a street. West has a continuous sidewalk on the east side.

  • Bicycle Issues

    208 W 32nd St, Austin

    CLOSED #25-00346296

    Resident Contacted-Provided Information - Close SR.

  • Bicycle Issues

    1609 E 38th Half St, Austin

    CLOSED #25-00346245

    Evaluated/Addressed Issue - Close SR. Thank you for contacting Austin Transportation and Public Works (ATPW). Staff is currently working on plans to remove this signage.

  • Bicycle Issues

    Bilbrook Pl & W Slaughter Ln, Austin

    CLOSED #25-00345151

    Evaluated/Addressed Issue - Close SR. Thank you for contacting 311. The intersection of Slaughter and Bilbrook is part of the Slaughter Lane Corridor Project. Any questions can be sent to Ann Smajstrla at ann.smajstrla@austintexas.gov or John Fletcher at john.fletcher2@austintexas.gov.

  • Bicycle Issues

    204 Nueces St, Austin

    Like bikes parks in bike racks preventing people from using the racks that are there for people to lock their bikes to. Lime bikes and scooters shouldn’t be in racks, they don’t lock to the racks. Get this fixed! Thank you!

    CLOSED #25-00344134

    Referred to Other Department - Close SR. Thank you for contacting 311. This matter has been referred to Shared Micromobility. For future requests concerning e-scooters or other micromobility devices, please submit a "Shared Micromobility" request on the 311 app. Thank you again.

  • Bicycle Issues

    6500 Loyola Ln, Austin

    CLOSED #25-00341837

    Resident Contacted-Email Sent - Close SR.

  • Bicycle Issues

    1715 San Jacinto Blvd, Austin

    New bike lanes on San Jacinto and Trinity are much improved, but there's still a major problem: street parking. Parked vehicles between the street and bike lane severely impede drivers' visibility, which puts the safety of cyclists and pedestrians at risk. Plus, with all the parking garages around, is street parking really necessary?!

    CLOSED #25-00341575

    Resident Contacted-Left Message - Close SR. For any further questions, please call 512-974-7264.

  • Bicycle Issues

    Farmhaven Rd & Harris Branch Pkwy, Austin

    CLOSED #25-00341284

    Resident Contacted-Provided Information - Close SR. Austin Transportation and Public Works (ATPW) is having a member reach out to speak in Spanish to provide the information to you.

  • Bicycle Issues

    Far West Blvd & Ladera Norte, Austin

    CLOSED #25-00340380

    Resident Contacted-Left Message - Close SR. Left a message on your phone. Thank you.

  • Bicycle Issues

    5953 Levander Loop, Austin

    Police speed monitor blocking new bike lane that was designated due to construction adjacent to Levander Loop

    CLOSED #25-00339985

    Referred to Other Department - Close SR. This matter has been forwarded over to APD.

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