Requests 2,534 of 2,042,120 · 2 filters applied

Contact Requester - No Action Needed - Close SR. Spoke with caller about payment options then emailed payment instructions.

Contact Requester - Went Over Account History - Close SR. sent email to resident with account history letting them know that the permit is now active and offered to update permit account.

Contact Requester - No Action Needed - Close SR. Spoke with caller. Advised Alarm Administration has not sent her anything in several months. she will reach out to her alarm company and see if it was from them.

Contact Requester - No Action Needed - Close SR. spoke with customer on the phone.

Could Not Reach Requester - Close SR. left voicemail with login info and callback number, also sent email with payment instructions.

Emailed Documents - Close SR. sent customer email.

Emailed Documents - Close SR. sent customer email and left voicemail.

Contact Requester - Went Over Account History - Close SR. payment was posted on prior address, advised will xfer funds to proper permit account and will email resident upon resolution.

Contact Requester - No Action Needed - Close SR. Spoke to requester and advised of current status of account and emailed account history and suggestions on how to reduce false alarm responses.

Emailed Documents - Close SR. sent email and left voicemail.