Requests (4,043)

NOWPFPCS. Class: SR Created By: Log Type: FUTURE_PROJ Summary: Investigation Details This location has been added to the mowing schedule for September. .

Vegetation Maintenance - Close SR. Class: SR Created By: Log Type: VEG_MAINTENANCE Summary: Pond Flag 580 Details There are two ponds located near 12000 Gatling Gun Lane:  Pond Flag 580 is located on the south side of Gatling Gun Lane and Pond Flag 352 is located on the north side.  I tried to call the number listed in the service request; however, it said that it was disconnected and no longer in service.  I sent an email to the customer and will update when I receive a response.    Note:  Pond Flag 580 was maintained on September 1, 2025.  Photos uploaded by the contractor indicated the work was complete; however, an inspection might be required in order to get a more  comprehensive assessment.  Pond Flag 354 was last maintained in June.  It is maintained four times per year and is on the schedule next for October.     Update 9/9/25:  Customer received my email and called me back letting me know it's just the southern most portion of Pond Flag 580 that was missed.  I am going tomorrow to document the deficiency in the contractor's work and will then ask them to go back to complete the work.  This customer opened a second service request that addresses the same issue so I will close this service request and update the other one after I have visited the pond and contacted the contractor. .

Vegetation Maintenance - Close SR. Class: SR Created By: Log Type: VEG_MAINTENANCE Summary: Pond Flag 188 Details *Pond Flag 188:*  This pond is maintained four times per year and was last maintained in June.  It is on the schedule for maintenance in September.  Watershed will let the contractor know about this service request so that this pond can be prioritized in their work schedule accordingly.   .

No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Site visit to compliant WP. Contacting owner to recommend the establishment of educational signage. Details As has been the reported case in the past there is the presence of algae on the surface of this WP SCM.  It is neither thick nor contingent, and at this point is not hurting the overall health of the pond.  Though excessive algae can be detrimental, a balanced presence is crucial for overall health.  Also, given the current time of year, it is not uncommon for algae levels to increase somewhat.  Though a fountain or bubbler could be beneficial to abating the acceleration of algae growth, this pond was not designed to have one, per the approved construction plans.   Many citizens visit and/or walk around this pond on a daily basis, so we have decided it would be a good candidate at which to establish educational signage explaining its intent and natural, biological processes.  A link providing the method of acquisition and construction of the educational placard will be provided to the owner of record and/or the owner's maintenance contractor.

NOWPFPCS. Class: SR Created By: Log Type: FUTURE_PROJ Summary: Investigation Details This location next schedule mow will be in early October. Thank you. .

Vegetation Maintenance - Close SR. Class: WORKORDER Created By: Log Type: VEG_MAINTENANCE Summary: Oak Springs OS wildflower seeding Details Wildflower seeding with seed drill. Only lower area within VCP polygon.  Includes all mulch paths.  Disturbed area along west side of property- along integral care building- does not need seed- this area will need erosion controls first. .

Vegetation Maintenance - Close SR. Class: SR Created By: Log Type: VEG_MAINTENANCE Summary: Pond Flag 258 Details *Pond Flag 258:  *This pond is maintained six times per year:  January, April, May, July, September and November.  This pond was last maintained on July 8, 2025 and is on the schedule for this month, September.  I will let the contractor know about this service request so they can prioritize their work load accordingly.  .

No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Investigations Details During investigation it was found the that contractors working on these residential ponds are working within city regulations and policies. Although it is unfortunate there are no ways to control the wildlife. There are no actions for Watershed to take at this time. See attached photos. .

Future Work Scheduled - Close SR. I am responding to your request for mowing at the address referenced above. This site is on our wild flower meadow program and therefor doesn't receive mowing in the spring or summer. I am showing it was last mowed in mid February so it will be coming up for a mow within the next few weeks. I will close out the customer service request referencing this email, but you should you have any questions or concerns please feel free to contact me directly at charles.felipa@austintexas.gov Thanks and I hope you have a great day.

No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Called Resident on 11/12/25 Details Sho Angia called the resident on 11/12/25 to provide her with an update on the recent survey work. Sho noted that the berm is in a good condition and the pond is functioning as it should. If the pond were to overflow, it will flow away from the resident's home at 8607 Coastal based on the contours noted. Mrs. Darby disagrees with this and says that water from the pond hits her fence and her yard. Sho was onsite during the time when Ops did the survey. It was noted that the entire fence was in a bad shape. If there were water damage, we would see a water line and damage only in the bottom part of the fence. But we noticed that the entire fence is in a bad shape. Sho requested Mrs. Darby to take videos to see where the water is coming from and to call 311 if she has any flooding concerns. She also talked about numerous other things like fire ants, rodents, bicycle park, things being stolen and trespassing. Sho let her know that these are concerns that WPD cannot address and that she will need to call 311 for assistance on these other items unrelated to flooding. .