Requests (1,726)

No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Returned call. Close CSR Details The citizen is concerned about erosion near the bank of the tributary in the North Star Grow Zone. I responded that it is not necessary to install gabions or other engineered erosion control there. Instead, the recent tree planting there and extension of the Grow Zone will help stabilize the bank while protecting the natural channel and existing trees and vegetation. .

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigation Details During investigation it was determined that the area of concern in Parks and Recreation Department property. See attached photos. This needs to be sent to Parks and Recreation Department.

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigation Details During investigation it was determined that the area of concern is Texas Department of Transportation property. See attached photo. This needs to be sent to Texas Department of Transportation.

Referred to Internal Workgroup - Close SR. Class: SR Created By: Log Type: REF_INTERNAL Summary: Your request has been referred internally to another workgroup Details Work Group referred to: Clayton West Contact Email: clayton.west@austintexas.gov Contact Phone Number: Reason for referral: Erosion. Service Request # CSR26-00058398 as a reference.

No Work Planned - Future Project - Close SR. Class: SR Created By: Log Type: FUTURE_PROJ Summary: Investigation Details Watershed Protection has received your service request and the information you have provided has been reviewed by an investigator.  The current erosion has been documented but does not reach a level that necessitates current action however our department will continue to monitor the situation as it changes.   Thank you for providing the Watershed Protection Department with valuable information about the condition of our Waterway.   .

Referred to Internal Workgroup - Close SR. Class: SR Created By: Log Type: REF_INTERNAL Summary: Your request has been referred internally to another workgroup Details Work Group referred to: Watershed Engineering Clayton West  Contact Email: Clayton.West@austintexas.gov Contact Phone Number: 512-974-9792 Reason for referral: Erosion Issues Service Request # CSR26-00044613 as a reference.

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigation Details Upon investigation, the citizen was contacted and informed me that there's two spots behind her address at 1706 Singleton Ave causing flooding to her property. Watershed has conducted an investigation and there is no history of flooding at this location. The citizen provided information that the new development behind her property and Austin Water Utility did work behind the address and did not properly complete the work causing flooding to her property. She also informed me that she was not given a call back regarding permits for the work being done at the location. Please transfer this service request to Code Enforcement for possible citation and to contact the citizen. (see photos in attachments).

No Work Planned - Future Project - Close SR. Class: SR Created By: Log Type: FUTURE_PROJ Summary: Investigations Details We have investigated the site and sent our documentation to our Field Engineering team. They are aware of the site and will add this documentation to their files. Once an engineer reviews this documentation they will contact you for an additional assessment. No work has been planned at this time.

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigation Details Upon investigation, the hole forming on the side of the road is in the Texas Department of Transportation Right of Way. Please transfer this service request to the Texas Department of Transportation. (see photos in attachments).

Future Work Scheduled - Close SR. Class: SR Created By: Log Type: WO_CREATED Summary: Details work order #26-215942 has been created for open waterways to remove downed tree.