Requests 2,371 of 2,042,119 · 1 filter applied

No Work Planned - Future Project - Close SR. Summary: Investigation Details: Duplicate service request.

Referred to 311 For Further Review - Close SR. Summary: Investigation Details: Please transfer this to the Code Department. The issue are inside an apartment. .

No Work Planned - Future Project - Close SR. Summary: Investigation Details: Duplicate service request.

Referred to Internal Workgroup - Close SR. Summary: Your request has been referred internally to another workgroup Details: Work Group referred to: Commercial Pond Inspections Contact Email: Angelita.Rodriguez@austintexas.gov Contact Phone Number: +1 (512) 974-2477 Reason for referral: Water coming from commercial pond, flooding the plant beds. Service Request # 26-00321366 as a reference.

No Action Needed - Private Flooding Issue - Close SR. Summary: Investigations Details: During the investigation it was found that Watershed does not have any infrastructure within these properties. This is going to be a civil issue between neighboring properties. There are no actions for Watershed to take at this time. See attached photos.

No Work Planned - Future Project - Close SR. Summary: Investigations Details: Thank you for reporting this issue to City of Austin. An investigation determined that the water ponding at this location is classified as Nuisance Ponding, as it is not causing a hazard. We have added it to our tracking systems. Although there are no immediate plans for such work, these reports will provide us vital information when we begin to analyze future alternatives in this area. There are currently approximately 6,000 unique ponding water reports in the City of Austin right of way. The city prioritizes projects to address these localized ponding issues based on severity and the number of instances in any given area. Unfortunately, the city cannot address this location at this time. We will continue to monitor. With further issues or questions, please call 311. Please See attached photos.

Referred to 311 For Further Review - Close SR. Summary: Investigation Details: Work order number 26-224580 has been created for Austin Watershed Protection Field Engineering to conduct an assessment of the flooding happening at the location of 5700 Reicher Dr. The citizen was also concerned about the construction happening at the location and not being finished causing concerns and hazards, the project being the crosswalk ramps. Please transfer this service request to the Development Services Department. The citizen was met on site and given this information.

Referred to 311 For Further Review - Close SR. Summary: Investigation Details: Upon investigation, the citizens concern is the flooding and erosion coming from the property next to her address. There is a project happening behind the address of 1504 Kirkwood Rd. The citizen stated that the project is changing the elevation levels and causing erosion and flooding. There is no drainage easement at this location, and there is no flooding coming from Watershed assets such as the storm drain system or the creek channel. Please transfer this service request to the Development Services Department to check for permits of the project and elevation being changed. (see photos in attachments).

Referred to 311 For Further Review - Close SR. Summary: Investigations. Details: Please forward this service request to Code Enforcement, the citizen is referring to code violations. Watershed does not have any storm drain system at this location.