Requests (2,310)

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigation Details Please forward to Transportation Public Works. Street and curb is offset causing ponding water right next to storm drain inlet. photo from inspection is on the attachment.

No Action Needed - Close SR. Class: SR Created By: Log Type: NO_ACTION Summary: Investigation Details Upon my investigation, there are no Watershed utilities in this area and no other City of Austin utilities where the standing water is happening at. The area where the standing water is at is on private property and would be the property owner's responsibility. (See photos in attachments).

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigations. Details After our investigation, we discovered that the Watershed Department does not have a storm drain system in this area. The problem is a low spot along the sidewalk at the corner of Gesnner Drive and E Wonsey Drive, which is causing water to drain improperly. Please forward this information to the Street and Bridge Department.� Attached are photos for reference.

Referred to 311 For Further Review - Close SR. Class: SRCreated By: Log Type: CSR_FEEDBACKSummary: InvestigationsDetailsDuring investigation it was found that Watershed does not have any infrastructure at this location. This is not a Watershed issue, please forward to Street and Bridge for further investigation. See attached photos.

No Work Planned - No Problem Found - Close SR. Class: SRCreated By: Log Type: NO_PROBLEMFOUNDSummary: Investigations.DetailsWent to this location, checked the inlets in the area, inlets are clean, pipes are open. there was too much water at once.

Referred to 311 For Further Review - Close SR. Class: SRCreated By: Log Type: CSR_FEEDBACKSummary: InvestigationDetailsForward to Development Services Department (DSD) regarding already developed lot not draining properly. Poorly did job by the original builder is what the citizen stated.Site to site private drainage issue between neighbors. Watershed only has a drainage easement along creek channel which is clear and storm drain infrastructure that is also clear and not contributing to their drainage issue. Photo is on attachment.

Referred to 311 For Further Review - Close SR. Class: SRCreated By: Log Type: CSR_FEEDBACKSummary: InvestigationDetailsWatershed has inspected and spoke with the citizen. The concern is not due to Watershed drainage. A new sidewalk was installed causing the parking to hold water. Please transfer this to TPW (sidewalk group) and inform them to call citizen.

Future Work Scheduled - Close SR. Class: WORKORDERCreated By: Log Type: WO_CREATEDSummary: InvestigationDetailsPlease clear the inlet located at the curb, see photos.

No Action Needed - Close SR. Class: SRCreated By: Log Type: NO_ACTIONSummary: InvestigationDetailsThankyou for submitting your request. We have noted the nuisance ponding at thisaddress and will add it to our tracking systems. This will provide us vitalinformation when we begin to analyze alternatives in this area, which is notanticipated to be initiated for several years. There are currentlyapproximately 6,000 unique ponding water reports in the City of Austin. Thecity prioritizes projects to address these localized ponding issues based onthe severity and the number of instances in any given area. Unfortunately, thecity cannot address this location at this time. Street and Bridge Operations(SBO) personnel will routinely monitor and inspect Austin's street network toensure that they are safe for vehicular usage. If you have any further questionsor issues, please contact 3-1-1 for more information.

Referred to 311 For Further Review - Close SR. Class: SRCreated By: Log Type: CSR_FEEDBACKSummary: InvestigationDetailsPlease close this service request, it is a duplicate of service request 25-00056201 that is in progress.