Austin 3-1-1

Requests (2,298)

  • Flooding Past

    11905 Tobler Trl, Austin

    CLOSED #24-00415557

    No Work Planned - Future Project - Close SR. Class: WORKORDERCreated By: Log Type: FUTURE_PROJSummary: FES Assessment 12/19/24DetailsCompleted assessment. Attached to this work order. Waiting for QA/QC.

  • Flooding Past

    835 N Meadows Dr, Austin

    CLOSED #24-00407716

    Referred to 311 For Further Review - Close SR. Class: SRCreated By: Log Type: CSR_FEEDBACKSummary: Investigations.DetailsCitizen called back, met with him, his main problem is the way the neighbor had the rock laid out all the way to the curb and gutter. Please transfer to Code enforcement.Photos are attached.

  • Flooding Past

    7928 Gessner Dr, Austin

    Neighboring property has gutters that are pointed and flowing directly onto our property during heavy rains and causing our drainage system to back up and building the flood. Property needs to remedy this issue.

    CLOSED #24-00404736

    No Action Needed - Private Flooding Issue - Close SR. Class: SRCreated By: Log Type: NO_ACTION_PRVTSummary: Investigation.DetailsThis is a private system. The City of Austin doesn't a storm drain system inside the apartment complex.

  • Flooding Past

    11129 Kirkland Hill Path, Austin

    CLOSED #24-00404636

    Referred to 311 For Further Review - Close SR. Class: SRCreated By: Log Type: CSR_FEEDBACKSummary: InvestigationDetailsDuring investigation it was found that there is a slight depression along curb and street at the address, no watershed infrastructure. please see attached pictures. Called and left a message at number provided 11/07/2024 @ 09:00am. Transfer to Street and Bridge.

  • Flooding Past

    4402 Jessamine Holw, Austin

    CLOSED #24-00403250

    Flooding Event Documented - Close SR. Class: SRCreated By: Log Type: DOCUMENTFLOODINGSummary: InvestigationDetailsCitizen would like to talk with someone from engineering.

  • Flooding Past

    2612 Sherwood Ln, Austin

    CLOSED #24-00402104

    Referred to 311 For Further Review - Close SR. Class: SRCreated By: Log Type: CSR_FEEDBACKSummary: InvestigationDetailsDuring investigation it was found that this is not a flooding issue. There is a low spot along the street and curb. This needs to be sent to Street and Bridge. Please see attached Photos for reference.

  • Flooding Past

    702 E 45th Half St, Austin

    CLOSED #24-00388272

    No Work Planned - Future Project - Close SR. Class: WORKORDERCreated By: Log Type: FUTURE_PROJSummary: Completed Assessment 12/18/24DetailsCompleted FES Assessment. Ready for QA/QC.

  • Flooding Past

    800 W Pecan St, Pflugerville

    Standing water

    CLOSED #24-00386443

    No Action Needed - Close SR. Class: SRCreated By: Log Type: NO_ACTIONSummary: InvestigationDetailsArea was dry at time of inspection. No contact information listed on the 311 ticket.

  • Flooding Past

    4700 Cressal Dr, Austin

    CLOSED #24-00349857

    No Action Needed - Close SR. Class: SRCreated By: Log Type: NO_ACTIONSummary: InvestigationDetailsPonding water nuisance. Storm inlet right next door. Water has evaporated at time of inspection.

  • Flooding Past

    2307 Deadwood Dr, Austin

    Pothole

    CLOSED #24-00340006

    No Action Needed - Close SR. Class: SRCreated By: Log Type: NO_ACTIONSummary: InvestigationDetailsInspected the creek channel. Area is clear of obstruction at time of inspection on 9/18/24. Flooding has been documented. The citizen is not requesting a call back.

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