Requests (2,298)

No Work Planned - Future Project - Close SR. Class: SR Created By: Log Type: FUTURE_PROJ Summary: Investigations Details During investigation it was found that this issue has been previously been investigated and was sent over to our Field Engineering team. This service request will be referred back to Field Engineering for further investigation and resolution. .

Future Work Scheduled - Close SR. Class: WORKORDER Created By: Log Type: WO_CREATED Summary: Outcome of engineering assessment Details The outcome of the engineering assessment was this location is within an identified localized flooding area with a priority ranking of 22. After discussing with my supervisor, Shobana Angia, there might a possibility soon for a CIP project to develop in this area and resolve the drainage issues. However, if the CIP project takes longer than expected, this location is a good candidate for an in-house project to resolve/improve the drainage issues affecting this property. In the meantime, a work order was created to clean/clear the existing storm sewer system of any obstructions. Work order #25-213131.

Future Work Scheduled - Close SR. Class: WORKORDER Created By: Log Type: WO_CREATED Summary: Work Order Details Details The citizen was contacted and informed me that her yard was flooded due to the creek channel overflowing behind her house. Photos of the house are included, and you can see past remnants of flooding. Photos were added to the existing iFolder. (see photos in attachment).

Future Work Scheduled - Close SR. Class: WORKORDER Created By: Log Type: WO_CREATED Summary: Investigations Details Please look into this flooding issue for there has been multiple past service requests for this location. Vactor crews and CCTV crews have been out to inspect the storm drain inlet and pipe and didn't find any issues. See attached for photos.

No Action Needed - Private Flooding Issue - Close SR. Class: SR Created By: Log Type: NO_ACTION_PRVT Summary: Investigation Details During investigation it was determined that this is a private property concern the property owner is responsible for maintenance.

Future Work Scheduled - Close SR. Class: SR Created By: Log Type: WO_CREATED Summary: Investigation Details Work order number 19-296200 has been created for Watershed Protection Operations General Maintenance North to regrade the bar ditches for proper draining located at 11116 Middle Fiskville Rd.

No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Investigations Details During investigation it was found that Watershed does not have any infrastructure at this location. The flooding is occurring on neighboring private properties. Watershed does not have jurisdiction on private property. This is a civil issue between both properties. See attached photos.

Flooding Event Documented - Close SR. Class: SR Created By: Log Type: DOCUMENTFLOODING Summary: Investigation Details Localized flooding has been documented on Maximo for engineering purposes.

Flooding Event Documented - Close SR. Class: SR Created By: Log Type: DOCUMENTFLOODING Summary: Investigation Details Flooding has been documented for engineering purposes. photo from investigation is on the attachment. Citizen is not requesting a call back. .

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigations Details This Service Request is located outside of the District. Please transfer it to Travis County.