Requests (2,298)

Future Work Scheduled - Close SR. Class: SR Created By: Log Type: WO_CREATED Summary: Investigation Details Work order number 25-203759 has been created for Watershed Protection Operations TV Inspection Crew to inspect three storm drain pipes located at 5509 Northdale Dr for any blockage or obstruction in the system. The citizen was contacted and left a voicemail with this information.

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigations Details During investigation it was found that there is a significant sag in front of the driveway at this location. The nearest Watershed storm drain inlet is all clear of debris and functioning properly. This is not a Watershed issue, please forward to Street and Bridge for further investigation. See attached photos.

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigations Details During investigation it found that the flooding issue was cause by slope in the road and no curbs at location. There is no a Watershed issue, please forward to Street and Bridge for further investigation. See attached photos.

Future Work Scheduled - Close SR. Class: SR Created By: Log Type: WO_CREATED Summary: Investigation Details Work order number 25-203581 has been created for Watershed Protection Operations Field Engineering Crew to make an assessment of the flooding happening at 4000 Tannehill Ln. The flooding has been documented, and the crew has been notified to contact the citizen as well when they are making their assessment.

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigations. Details Please transfer this request to Austin Water Utility. This is not related to  watershed storm drain system. Photos are attached for reference.

Future Work Scheduled - Close SR. Class: SR Created By: Log Type: WO_CREATED Summary: Investigation Details Work order number 25-203531 has been created for Watershed Protection Operations Small Jobs North to remove the fallen trees located in the creek channel at 1906 E 51st St.

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigation Details  The Watershed department has inspected the location and spoke with the citizen. The flooding is not due to Watershed drainage. Please transfer this to TxDot the system is maintenance by them.  .

No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Investigation Details During investigation it was determined that this is a private property concern between two neighbors. No Watershed Protection assets are involved. The property owners are responsible for maintenance.

No Work Planned - Future Project - Close SR. Class: WORKORDER Created By: Log Type: FUTURE_PROJ Summary: Outcome of the engineering assessment Details the outcome of the engineering assessment is that it has been added to the in-house project list for WPD. Property owner has already been notified.

No Action Needed - Private Flooding Issue - Close SR. Class: SR Created By: Log Type: NO_ACTION_PRVT Summary: Investigations. Details WPD staff reporting so that flood mapping database can be updated. The ticket does not need a follow up SR. Neighbor report that this residential structure was flooded when TXDOT ditch was blocked, and the adjacent TPW street/easement without curbs and gutters also was overwhelmed. Flow went from TXDOT ditch and TPW street/easement and into the structure here. Depth into structure was not provided. Fans and flooring debris were in yard during WPD visit.