Requests (2,354)

No Action Needed - Close SR. Summary: Investigation Details: Upon investigation, the storm drain inlets located at Barton Springs Rd and S 1st St were clear of any blockage or debris. There was also no flooding at the time of investigation. There is no action for Watershed to take at this time.

No Work Planned - Future Project - Close SR. Summary: Investigation Details: The citizen was met on site om 4/30/26, this area is currently being monitored by Watershed.

No Action Needed - Close SR. Summary: RESOLVED FOR NOW Details: 5/4/26: Sho called the resident with an update. She let her know that this location is currently under feasibility study and one of the engineers will contact her after this study is complete.  .

No Work Planned - Future Project - Close SR. Summary: Investigation Details: Thank you for reporting this issue to City of Austin. An investigation determined that the water ponding at this location is classified as Nuisance Ponding, as it is not causing a hazard. We have added it to our tracking systems. Although there are no immediate plans for such work, these reports will provide us with vital information when we begin to analyze future alternatives in this area. There are currently approximately 6,000 unique ponding water reports in the City of Austin right of way. The city prioritizes projects to address these localized ponding issues based on severity and the number of instances in any given area. Unfortunately, the city cannot address this location at this time. We will continue to monitor. With further issues or questions, please call 311. This service request needs to be sent to Street and Bridge for further investigation.

Future Work Scheduled - Close SR. Summary: Investigation Details: Work order #26-220020 has been created for Field Engineering review. The citizen has been contacted. I left a voicemail.

Future Work Scheduled - Close SR. Summary: Investigation Details: We are getting duplicate service request for the same address. A work ticket has been created for crews to clean the inlet. Thank you.

Referred to 311 For Further Review - Close SR. Summary: Investigations. Details: Please forward this service request to Street and Bridge Department, the citizen is talking about  downspouts on the bridge deck are clogged up. Photos are attached for reference.

No Action Needed - Close SR. Summary: Investigation Details: Upon investigation, an engineering assessment was performed at the location of 5909 Little Creek Trail. The drainage issue is between the private property owner and the new development next door. There is no action for Watershed to take at this time.

No Action Needed - Close SR. Summary: Investigation Details: During investigation it was determined that this is a private property concern between neighbors. .

Referred to 311 For Further Review - Close SR. Summary: Investigations. Details: This service request  is located out of District. Please transfer to Travis County. A screenshot of the area is attached for reference.