Requests 4,140 of 2,044,416 · 1 filter applied

Contact Resident - Went Over Account History - Close SR. Natalia came in to make the payment, there is still the NPR that is being reviewed, there is a question as to why her payment that she made on 7-2025 was returned back to her account on 8-2025 it as a bill payment further research is being done.

Could Not Reach Resident - Close SR. Left a voicemail and emailed that payment made on 9/11 has renewed permit. Explained they do not need to send a new application each year, just update us if contact or billing information changes.

Could Not Reach Resident - Close SR. called the number provided and it rang then it hung up will send an email.

Contact Resident - No Action Needed - Close SR. Emailed to start conversation with caller. I am requesting a full copy of the police report to better respond to their questions.

Contact Resident - No Action Needed - Close SR. resident had already completed payment at time of callback, confirmed no lingering issues and answered additional questions.

Contact Resident - Went Over Account History - Close SR. spoke with Prema he will be paying the npr for permit 182039 and he is applying for a new permit under new name, he made the payment on permit 182039 in error.

Contact Resident - Went Over Account History - Close SR. spoke with Mailenis in regards to the account, she purchased this home and was not aware of the alarm system be active, she is going to send me some information of the purchase of the home.

Contact Resident - No Action Needed - Close SR. Emailed account information and dates of when renewal invoice was issued and due by.

Could Not Reach Resident - Close SR. left a message for Karen for a return call back.

Could Not Reach Resident - Close SR. left voicemail with available options and callback number, also sent email with same info and included application.