Requests 4,140 of 2,044,405 · 1 filter applied

Could Not Reach Resident - Close SR. Left a voicemail and sent email. I created account based on information in the service request and emailed instructions to pay registration fee to activate permit.

Could Not Reach Resident - Close SR. left voicemail with callback number, also let them know we have not received payment of permit fee yet.

Contact Resident - Went Over Account History - Close SR. spoke with Atifa, she was not aware of the permit requirement, will make the payment online and the npr will be reduced.

Further Research Required. spoke to resident and they explained the situation. will be requesting incident reports from APD and adjust as needed.

Could Not Reach Resident - Close SR. Called Melissa, however the mailbox is full would not let me leave a message.

Contact Resident - No Action Needed - Close SR. Spoke with Sarah, she received a confirmation of permit letter.

Could Not Reach Resident - Close SR. left a message for Frances for a return call back.

Could Not Reach Resident - Close SR. left voicemail with callback info, also sent email with copy of application, will create permit account upon receipt.

Contact Resident - No Action Needed - Close SR. Spoke with Christopher and corrected address on existing permit.

Contact Resident - No Action Needed - Close SR. spoke to Claudia about account and emailed permit confirmation.