Requests 4,140 of 2,044,417 · 1 filter applied

Contact Resident - Went Over Account History - Close SR. spoke with Mona, she wanted to make sure that their alarm permit was up to date will send her a permit confirmation.

Emailed Documents - Close SR. sent email to resident explaining balance due with copy of invoice, payment instructions, and offer for payment plan.

Contact Resident - No Action Needed - Close SR. No action needed. They submitted an email to cancel the permit the same day the service request was created. When I went to process the service request the following day, it had already been cancelled via email.

Could Not Reach Resident - Close SR. left a message for Noel for a return call back.

Contact Resident - No Action Needed - Close SR. resident just wanted to cancel, spoke to resident and advised how to cancel, sent email that they can reply to and request cancellation.

Contact Resident - No Action Needed - Close SR. Called as requested. Reset password on account and explained that she will need to change it again once logged into the account.

Could Not Reach Resident - Close SR. Left a voicemail and sent an email. We have not received payment since we talked about fees last month in response to service request 25-00265060.

Could Not Reach Resident - Close SR. tried to connect with Joyana and i could not leave a message and then it gave me a busy signal.

Assisted Resident with Registration - Close SR. spoke to resident and assisted with payment over the phone.