Requests (4,140)
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Alarm Administration
6200 School Rd, AustinCLOSED #25-00329400Could Not Reach Resident - Close SR. left voicemail with callback information, also sent email to resident with application in case they need permit account, offered additional assistance as well.
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Alarm Administration
2005 Rabb Glen St, AustinCLOSED #25-00329267Contact Resident - No Action Needed - Close SR. Called as requested. Could not offer a fee reduction.
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Alarm Administration
5701 China Berry Rd, AustinOPEN #25-00329258 -
Alarm Administration
4001 Adelphi Ln, AustinCLOSED #25-00329256Contact Resident - Went Over Account History - Close SR. spoke with Sharon she wanted to know status of the invoice that they received i advised that the invoice was for the renewal of the permit. she also wants for us to send future invoices via email.
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Alarm Administration
4401 Jessamine Holw, AustinCLOSED #25-00329249Contact Resident - Went Over Account History - Close SR. spoke to resident and set acct to correct status, also emailed resident, so they can contact me if need be.
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Alarm Administration
1309 Hillside Ave, AustinCLOSED #25-00329209Contact Resident - No Action Needed - Close SR. Received service request 25-00329209. Sent email response to expired notice letter that was mailed to account holder explaining the situation.
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Alarm Administration
207 San Jacinto Blvd, AustinCLOSED #25-00329192Could Not Reach Resident - Close SR. Left voicemail and sent email explaining payment options.
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Alarm Administration
1620 Poppy Seed Ln, AustinCLOSED #25-00329039Contact Resident - Went Over Account History - Close SR. spoke with Mary, she will be coming in on Thursday to make the payment.
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Alarm Administration
12809 Council Bluff Dr, AustinCLOSED #25-00328939Contact Resident - Went Over Account History - Close SR. resident called me directly and worked with them to make payment online.
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Alarm Administration
4800 Manor Rd, AustinCLOSED #25-00328919Contact Resident - No Action Needed - Close SR. Emailed information about current account and explained the current fees need to be paid to keep the permit active, and soon the renewal fee too. They do not need to reapply.