Requests (4,140)

Could Not Reach Resident - Close SR. left a message for Amadee for a return call back.

Contact Resident - No Action Needed - Close SR. Received service request 25-00327627. Called as requested. Caller was a visitor at the residence and not the responsible party for the alarm system.

Further Research Required. spoke to resident who advised they do not have an alarm system nor do they know the name of who dispatch was requested for. will request incident report from APD.

Could Not Reach Resident - Close SR. Left a voicemail and sent an email, explaining fees due and payment options.

Could Not Reach Resident - Close SR. left a message for Cheryl for a return call back.

Received Additional Information - Close SR. Caller found her invoice. Cancelled service request.

Contact Resident - No Action Needed - Close SR. spoke to resident who advised they fixed the info with the alarm portal.

Contact Resident - No Action Needed - Close SR. Called and spoke to Manmeetkumar and discussed payment options, also corrected account information.

Contact Resident - No Action Needed - Close SR. Called as requested and explained that cancellation request needs to be sent in writing.

Could Not Reach Resident - Close SR. left a message for Isabel Juarez for a return call back.