Requests (4,140)

  • Alarm Administration

    8415 N Lamar Blvd, Austin

    CLOSED #25-00326304

    Contact Resident - No Action Needed - Close SR. spoke to resident and they advised that they paid the invoice prior to callback.

  • Alarm Administration

    207 San Jacinto Blvd, Austin

    CLOSED #25-00326137

    Could Not Reach Resident - Close SR. left a message for Olivia for a return call back.

  • Alarm Administration

    6266 W 290 Hwy WB, Austin

    CLOSED #25-00326119

    Contact Resident - No Action Needed - Close SR. Emailed outstanding invoices and provided payment instructions.

  • Alarm Administration

    8008 Dark Valley Cv, Austin

    CLOSED #25-00326032

    Contact Resident - No Action Needed - Close SR. Received service request 25-00623032 inquiring if permit is cancelled does she need to make payment for renewal. Attempted phone call with no answer on call back. Left a voice mail explaining that renewal fee does not need to be paid if cancelling permit.

  • Alarm Administration

    6900 Whispering Oaks Dr, Austin

    CLOSED #25-00325980

    Contact Resident - Went Over Account History - Close SR. spoke to resident and corrected errors on account.

  • Alarm Administration

    1500 Pease Rd, Austin

    CLOSED #25-00325627

    Contact Resident - Went Over Account History - Close SR. spoke with Marc as he wanted to set up auto pay advised that we don't have that service.

  • Alarm Administration

    11603 Oakwood Dr, Austin

    CLOSED #25-00325543

    Contact Resident - No Action Needed - Close SR. Spoke with caller and confirmed her payment went through and what the letter she received was about.

  • Alarm Administration

    13305 Lismore Ln, Austin

    CLOSED #25-00325349

    Emailed Documents - Close SR. Received service request 25-00325349 requesting copy of permit. Sent copy via email.

  • Alarm Administration

    6129 Seville Dr, Austin

    CLOSED #25-00325136

    Contact Resident - Went Over Account History - Close SR. spoke to resident and explained acct history and gave available options.

  • Alarm Administration

    4330 Bull Creek Rd, Austin

    CLOSED #25-00325108

    Contact Resident - No Action Needed - Close SR. Emailed asking for information to change address. Normally we would cancel existing account and create a new one, but since t his permit account has never been activated, I can change it.

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  • Alarm Administration (Remove)