Requests (4,140)

Could Not Reach Resident - Close SR. left Treva a message for a return call back.

Emailed Documents - Close SR. Emailed renewal and late fee invoices that were emailed to same email address provided on service request.

Further Research Required. unsure of nature of request, sent email to resident to Clarify, will continue to work with them.

Could Not Reach Resident - Close SR. left a message for Ariel for a return call back.

Contact Resident - Went Over Account History - Close SR. spoke to resident and advised that their new address is in the city of Austin jurisdiction and their old address is in Travis County and that they need a permit with COA and to contact TCSO to cancel with them.

Contact Resident - No Action Needed - Close SR. Caller already paid online when I received service request. Emailed confirmation of permit letter.

Could Not Reach Resident - Close SR. left a message for Angie for a return call back.

Could Not Reach Resident - Close SR. left a message for Angie for a return call back.

Contact Resident - No Action Needed - Close SR. Received service request 25-00317629. Called as requested. States they did not received original invoice. Removed late fee from account. They will be making payment online.

Emailed Documents - Close SR.