Requests (1,229)

Program Team Unable to Contact - Close SR. Program team attempted to call resident on 12/8/2025 and were unable to make contact. Program team will mail flyers with program information to address listed.

Program Team Contacted Resident - Close SR. Emailed resident on 12/2/2025 with link to submit application to rental assistance lottery and community resources that may assist.

Referred to Different COA Department - Close SR. Unable to process. Department does not manage trash pickup services.

Program Team Contacted Resident - Close SR. Program team contacted resident on 11/25/2025 via phone call and provided program information and wait times. Resident did not want to proceed with program.

Referred to Different COA Department - Close SR. Unable to process request. Handled by a different city department.

Program Team Contacted Resident - Close SR. Program team contacted resident on 11/17/2025 and provided program flyers and information on how to submit application as well as information about non-profit options and wait times.

Program Team Contacted Resident - Close SR. Program team contacted the resident via phone on 11/14/2025 and assisted resident with filling out short form for non-profit wait list.

Program Team Contacted Resident - Close SR. Program team emailed resident flyer explain home repair programs and information about non-profits and their wait times on 11/12/2025.

Program Team Contacted Resident - Close SR. Contacted resident by phone left voicemail with information to apply and phone number to call back if they have any additional questions on 11/3/2025.

Program Team Contacted Resident - Close SR. Emailed resident link to apply for rental assistance and additional community resources on 11/3/2025.