Austin 3-1-1

Requests (1,232)

  • Neighborhood Home Programs

    4504 Craigwood Dr, Austin

    CLOSED #25-00334782

    Program Team Contacted Resident - Close SR. Program Team emailed resident on 10/6/2025 and provided information about free non-profit repair options.

  • Neighborhood Home Programs

    1303 Quail Park Dr, Austin

    CLOSED #25-00325173

    Program Team Contacted Resident - Close SR. Program Team contacted resident and informed they are ineligible for home repair assistance due to home being located in 25-year flood plan.

  • Neighborhood Home Programs

    9405 Bernoulli Dr, Austin

    I would like to know if you guys have any individual homes for someone with disabilities.

    CLOSED #25-00319991

    Referred to Different COA Department - Close SR.

  • Neighborhood Home Programs

    2200 W North Loop Blvd, Austin

    I would like to set up an appointment to have my apartment checked for mold.

    CLOSED #25-00316163

    Referred to Different COA Department - Close SR. This should go to DSD code compliance for rental housing.

  • Neighborhood Home Programs

    2515 E 2nd St, Austin

    CLOSED #25-00313034

    Program Team Contacted Resident - Close SR. Program Team emailed resident on 9/15/25 and provided program flyers and information about non-profit programs.

  • Neighborhood Home Programs

    3209 Thompson St, Austin

    CLOSED #25-00290890

    Program Team Contacted Resident - Close SR. Program team contacted citizen 8/28/2025 and emailed flyers, program information and current wait times.

  • Neighborhood Home Programs

    11316 Farmhaven Rd, Austin

    CLOSED #25-00279016

    Program Team Contacted Resident - Close SR. Emailed resident rental assistance information and community resources.

  • Neighborhood Home Programs

    5211 Overbrook Dr, Austin

    CLOSED #25-00278215

    Program Team Contacted Resident - Close SR. Program team contacted the resident on 8/18/25 and filled out the form for free repairs.

  • Neighborhood Home Programs

    1520 Rutherford Ln, Austin

    CLOSED #25-00277644

    Program Team Contacted Resident - Close SR. Contacted Citizen by phone, Provided information on Rental Assistance program and community resources. Resident was satisfied with the information provided.

  • Neighborhood Home Programs

    5201 Marymount Dr, Austin

    CLOSED #25-00239791

    Program Team Contacted Resident - Close SR. Program team called resident on July 15,2025 and provided program information. Resident was unhappy with outcome due to expected timeframe for repairs.

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  • Neighborhood Home Programs (Remove)
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