Requests (1,229)

Program Team Contacted Resident - Close SR. Sent an email to resident with the flyer attached describing the repair programs.

Program Team Contacted Resident - Close SR. Called citizen, no answer. Left voicemail for return call.

Program Team Contacted Resident - Close SR. Program team contacted resident on 3/07/2025 and provided program options.

Referred to Different COA Department - Close SR. This SR should be assigned to the Homeless Strategy Office. This is out of the Housing Department's purview.

Program Team Contacted Resident - Close SR. Emailed information to citizen about rental assistance offered through El Buen.

Program Team Contacted Resident - Close SR. A flyer describing the repair program was emailed today.

Program Team Contacted Resident - Close SR. Called and left a voicemail. Also emailed a Home Repair flyer and information regarding the HRLP Loan Program.

Program Team Contacted Resident - Close SR. A flyer describing the repair programs was emailed to the citizen.

Program Team Contacted Resident - Close SR. Sent Citizen an email with Home Repair information and flyer describing the repair programs.

Program Team Contacted Resident - Close SR. Provided information on " I Belong in Austin" April portal opening, along with other rental assistance resources, legal resources and general resource guides.