Requests (1,229)

Under Review by Department. Submitted request to Home Repair Team for Review.

Program Team Contacted Resident - Close SR. Sent information on I Belong in Austin and other rental/ legal assistance resources.

Program Team Contacted Resident - Close SR. Sent information on I Belong in Austin program and other rental assistance, legal, and basic needs assistance resources.

Program Team Contacted Resident - Close SR. Citizen was provided with the link to I Belong In Austin application portal and informed that the portal is open until Friday 2/7 at 5pm. Citizen was also informed that the portal will reopen the first 7 days of March.

Under Review by Department. Submitted for Home Repair Review.

Program Team Contacted Resident - Close SR. Pamela Skoglund called and left citizen a voice message. A flyer was also emailed that described the repair programs along with instructions on how to apply.

Program Team Contacted Resident - Close SR. Pamela Skoglund contacted citizen, provided her with short form to fill out to apply for the repair program.

Program Team Contacted Resident - Close SR. Informed citizen of the " I BELONG IN AUSTIN" rental assistance portal opening Feb 1st. Also provided other rental assistance and eviction prevention resources, including ConnectATX, 211, TRLA, Volunteer Legal Services, Austin Public Health, Austin Engery, Travis County, and AHOST.

Program Team Contacted Resident - Close SR. Pamela Skoglund completed short form for the citizen. A non-profit will be assigned to process his free repair work on home.

Reviewed - Close SR. Housing staff member Ms. Pam spoke to the individual and emailed a repair flyer to her today.