Requests (151)

  • Aquatic Program Inquiries

    1317 W 10th St, Austin

    Caller is stating that the pool is closed and she stated it was open previously during the summer. She had been going everyday. She went last night and it was closed. The signs were posted saying it was going to be opened til August 13.

    CLOSED #23-00375170

    Addressed Lifeguard Concern - Close SR.

  • Aquatic Program Inquiries

    12017 Amherst Dr, Austin

    CLOSED #23-00363004

    Addressed Lifeguard Concern - Close SR.

  • Aquatic Program Inquiries

    5201 Berkman Dr, Austin

    My son got a rock stuck in his foot at Bartholomew pool. The lifeguards were very helpful, kind, and professional. However I was surprised to find that their first aid kit did not include tweezers, a pretty basic first aid supply. I had to go out to my car to get my personal first aid kit. Bee stings and splinters are pretty common first aid issues, and lifeguards should be able to deal with them. Please make sure your first aid kits are regularly updated with appropriate supplies.

    CLOSED #23-00360497

    Addressed Lifeguard Concern - Close SR.

  • Aquatic Program Inquiries

    1520 Rutherford Ln, Austin

    CLOSED #23-00352038

    Addressed Pool Pass/Rental Information - Close SR.

  • Aquatic Program Inquiries

    2131 William Barton Dr, Austin

    all 3 kiosk are stuck

    CLOSED #23-00351922

    Addressed Lifeguard Concern - Close SR. Spoke with citizen.

  • Aquatic Program Inquiries

    1520 Rutherford Ln, Austin

    Caller is wanting to sign granddaughter up for swimming lesson and wants to know if there is any financial assistance

    CLOSED #23-00350226

    Addressed Pool Pass/Rental Information - Close SR.

  • Aquatic Program Inquiries

    1600 City Park Rd, Austin

    when trying to reserve the parks season pas for emma long metro park the park is not listed on the membership search caller would like to get season passes

    CLOSED #23-00325568

    Addressed Lifeguard Concern - Close SR. Spoke with citizen.

  • Aquatic Program Inquiries

    1300 Payne Ave, Austin

    CLOSED #23-00320600

    Addressed Pool Pass/Rental Information - Close SR.

  • Aquatic Program Inquiries

    8455 Spicewood Springs Rd, Austin

    CLOSED #23-00316437

    Addressed Lifeguard Concern - Close SR.

  • Aquatic Program Inquiries

    8455 Spicewood Springs Rd, Austin

    citizen needs to cancel registration

    CLOSED #23-00302912

    Addressed Pool Pass/Rental Information - Close SR.

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  • Aquatic Program Inquiries (Remove)