Requests (4,141)

Referred to 311 For Further Review - Close SR. Class: WORKORDER Created By: Log Type: CSR_FEEDBACK Summary: Utility cut repair Details Utility cut repair. broken missing section of curb & gutter & street resurfacing required. .

Future Maintenance Planned - Close SR. Class: SR Created By: Log Type: FUTURE_MAINTPLAN Summary: Future Repairs Planned Details Transportation Public Works-Utilities and Structures Division has received your request and confirmed that Austin Water submitted Ticket #UER25-2302059 for the permanent repair on August 6, 2025. At this time, it is in the queue for processing, including a Dig Tess ticket and a permit application. The current estimated timeframe for final restoration is 90-120 days, weather permitting. If the UER ticket is less than 90 days old, please contact Austin Water at 512-972-1000 for any temporary repairs. For questions or project updates after 90 days, please contact Street and Bridge at (512) 974-8777.

Future Maintenance Planned - Close SR. Class: WORKORDER Created By: Log Type: FUTURE_MAINTPLAN Summary: Cracked/Damaged Curb Details This will be forwarded to curb and gutter group to investigate if a permanent repair is possible for this location. Thank you for your request. Street and Bridge Operations completed your request and has notified the appropriate Street and Bridge Operations workgroup for follow-up, if any. If you have any questions regarding this request, please contact Street and Bridge Operations Dispatch at (512) 974-8777 and provide work order number 25-198064 as a reference.

Hazard Repaired - Close SR. Class: WORKORDER Created By: Log Type: HAZARD_REPAIRED Summary: Street and Bridge Operations completed request. Details Thank you for your request. Street and Bridge Operations reviewed and completed your request. If you have any questions regarding this request, please contact Street and Bridge Operations Dispatch at (512) 974-8777 and provide work order number 25-197987 as a reference.

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Routed to 3-1-1 for reassignment. Details Thank you for your request. SBO has forwarded this request back to 3-1-1 for the appropriate department assignment.

Future Maintenance Planned - Close SR. Class: WORKORDER Created By: Log Type: FUTURE_MAINTPLAN Summary: Street and Bridge Operations completed request, internal workgroup notified. Details Thank you for your request. Street and Bridge Operations completed your request and has notified the appropriate Street and Bridge Operations workgroup for follow-up, if any. If you have any questions regarding this request, please contact Street and Bridge Operations Dispatch at (512) 974-8777 and provide work order number 25-197895 as a reference. This will be forwarded to curb and gutter group to schedule for permanent repairs.

Future Maintenance Planned - Close SR. Class: WORKORDER Created By: Log Type: FUTURE_MAINTPLAN Summary: Street and Bridge Operations completed request, internal workgroup notified. Details Thank you for your request. Street and Bridge Operations completed your request and has notified the appropriate Street and Bridge Operations workgroup for follow-up, if any. If you have any questions regarding this request, please contact Street and Bridge Operations Dispatch at (512) 974-8777 and provide work order number 25-197893 as a reference. This will be forwarded to curb and gutter group to determine the correct remedy to make repairs to the broken curb.

Future Maintenance Planned - Close SR. Class: SR Created By: Log Type: FUTURE_MAINTPLAN Summary: Scheduled for future maintenance. Details At this time, the City does not have a dedicated funding source or standalone program for curb and gutter repair or replacement . We're currently handling issues on a case-by-case basis, prioritizing based on safety, functionality, extent of damage, and available funding. There is  no funding allocated for any  curb repair  in the current  or next year budget To build a more structured program, we're actively collecting condition data citywide. This assessment will give us a better picture of overall asset health and help support future prioritization, budgeting, and program development.".

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Routed to 3-1-1 for reassignment. Details Thank you for your request. SBO has forwarded this request back to 3-1-1 for the appropriate department assignment.

Added to Future Project List - Close SR. Class: SR Created By: Log Type: FUTPRJCT_ADDED Summary: Scheduled for future maintenance. Details "At this time, the City does not have a dedicated funding source or standalone program for curb and gutter repair or replacement . We're currently handling issues on a case-by-case basis, prioritizing based on safety, functionality, extent of damage, and available funding. There is  no funding allocated for any  curb repair  in the current  or next year budget To build a more structured program, we're actively collecting condition data citywide. This assessment will give us a better picture of overall asset health and help support future prioritization, budgeting, and program development.".