Austin 3-1-1

Requests (651)

  • School Issues - Crossing Guards

    9400 Texas Oaks Dr, Austin

    CLOSED #25-00392778

    Pedestrian Study Initiated - Close SR. Opened, printed, and submitted to Leticia Richardson via email. Update by Dawn. Leticia Richardson has called the citizen. There has been a pedestrian study initiated for this location. Close per Leticia Richardson. Update by Dawn.

  • School Issues - Crossing Guards

    8214 Croftwood Dr, Austin

    Crossing Guard is needed at Croftwood and Alexandria. Let me first say that your crossing guards are AWESOME! Since you moved crossing guards to compensate for the loss of the one at Croftwood and Eskew, I have observed and been involved in several near-misses involving vehicles while crossing Croftwood and Alexandria. Please ensure Child and Pedestrian safety and replace the missing crossing guards ASAP before we have a tragedy at that intersection.

    CLOSED #25-00389624

    Feedback Received (Hours) - Close SR. Opened, printed, and submitted to Leticia Richardson via email. Update by Dawn. Leticia called and spoke with the citizen. We are actively working to fill that crossing guard position. If you know of anyone who is interested, please have them call Leticia Richardson (512) 974-9181. Close Per Leticia Richardson. Update by Dawn.

  • School Issues - Crossing Guards

    8601 Vertex Blvd, Austin

    CLOSED #25-00387017

    Feedback Received (Hours) - Close SR. Called the citizen, no answer, so left a message. I also left my number in case they wanted to speak with me.

  • School Issues - Crossing Guards

    Collinfield Dr & Payton Gin Rd, Austin

    CLOSED #25-00357980

    Feedback Received (Hours) - Close SR. Opened, printed, and submitted to Leticia Richardson via email. Update by Dawn. The supervisor observed and spoke with the Crossing Guard. She explained that these calls should be made to the supervisor. This matter is now considered closed. Thank you for taking time to notify us of your concerns. Update by Dawn.

  • School Issues - Crossing Guards

    2200 Berkeley Ave, Austin

    CLOSED #25-00348136

    Crossing Guard Given Feedback - Close SR. Opened, printed, and submitted to Leticia Richardson via email. Update by Dawn. Leticia called the citizen. The Supervisor will observe and retrain the Crossing Guard. Close per Leticia Richardson. Update by Dawn.

  • School Issues - Crossing Guards

    915 S 5th St, Austin

    Good morning, I am a parent of a kealing ms student. Today, Tuesday October 14th at 7:35am I had just dropped my children at school and as I was crossing the street in my vehicle. I heard a voice say "Slow your ass down" given the fact I was traveling at 10-12 miles per hour at the time. Seeing as it's very unprofessional for a city supervisor to speak that way to anyone. This raises concern for me. African American lady, short salt and pepper hair wearing a city supervisor vest.

    CLOSED #25-00346803

    Crossing Guard Given Feedback - Close SR. Opened, printed, and submitted to Leticia Richardson via email. Update by Dawn. Leticia Richardson spoke with the citizen. The Supervisor has been informed. Will observe and coach the Crossing Guard. Close per Leticia Richardson. Update by Dawn.

  • School Issues - Crossing Guards

    1518 W 9th St, Austin

    No crossing guard

    CLOSED #25-00339981

    Feedback Received (Hours) - Close SR. Opened, printed and submitted to Leticia Richardson via email. Update by Dawn. We are actively working to fill that crossing guard position. If you know of anyone who is interested, please have them call Leticia Richardson (512) 974-9181. Close Per Leticia Richardson. Update by Dawn.

  • School Issues - Crossing Guards

    5106 Village Square Dr, Austin

    CLOSED #25-00334413

    Pedestrian Study Initiated - Close SR. Called the citizen, there was no answer. I left a message and let them know the reason we have the crossing guards at the location they are at. I did let her know that a pedestrian count would need to be done at the specific location she is asking to have a guard at. We need to see if it warrants having a crossing guard there. I also left her my number in case the citizen may have any other questions.

  • School Issues - Crossing Guards

    Collinfield Dr & Payton Gin Rd, Austin

    CLOSED #25-00334354

    Feedback Received (Hours) - Close SR. Opened, printed, and submitted to Leticia Richardson via email. Update by Dawn. The supervisor observed and spoke with the Crossing Guard. She explained that these calls should be made to the supervisor. This matter is now considered closed. Thank you for taking time to notify us of your concerns. Update by Dawn.

  • School Issues - Crossing Guards

    North Hills Dr & Hart Ln, Austin

    CLOSED #25-00333713

    Guard Retrained - Close SR. Opened, printed, and submitted to Leticia Richardson via email. Update by Dawn. The supervisor will observe and retrain the crossing guard as necessary. Per Leticia Richardson, this matter is now considered closed. Thank you for taking the time to notify us of your concern. update by Dawn.

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  • School Issues - Crossing Guards (Remove)
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