Austin 311

Austin 311

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City of Austin

Featured News

  • INFO

    New Resources Link for Web Service Requests

    In our Resources menu, we have added a new link for users who do not use the Austin 3-1-1 mobile app to submit service requests. The clickable link will route them to submit a service request on the Austin 3-1-1 website.

  • INFO

    ireportaustin.com for police non-emergency reports

    To report Austin Police Department non-emergency incidents including those believed to be motivated by bias or hate, which have occurred within the City of Austin, go to: https://www.austintexas.gov/department/ireportaustincom or visit: ireportaustin.com.

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Recent Requests

  • Pothole Repair

    8211 Old Bee Caves Rd, Austin

    There’s an extremely large pothole on the westbound side of Old Bee Caves Rd just before Fletcher Ln. I was traveling the opposite direction and almost got hit by someone trying to avoid it.

    OPEN #25-00234634

  • Traffic Sign Maintenance

    6202 Arroyo Seco, Austin

    OPEN #25-00234632

  • Non Emergency Noise Complaint

    2021 Parker Ln, Austin

    2105 Parker Lane has their trash service coming as early as 5AM. It is a commercial site and is causing disruptive noise issues for the neighbors. I live next door at 2001 Parker Unit 107 and get awoken multiple times per week. Can the city please enforce the noise regulations which mandates 7AM as the earliest time? They are utilizing a commerical trash service and we have tried working with them. Thank you.

    OPEN #25-00234630
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