Austin 3-1-1

Help keep our city beautiful!

City of Austin
  • INFO

    New Resources Link for Web Service Requests

    In our Resources menu, we have added a new link for users who do not use the Austin 3-1-1 mobile app to submit service requests. The clickable link will route them to submit a service request on the Austin 3-1-1 website.

  • INFO

    ireportaustin.com for police non-emergency reports

    To report Austin Police Department non-emergency incidents including those believed to be motivated by bias or hate, which have occurred within the City of Austin, go to: https://www.austintexas.gov/department/ireportaustincom or visit: ireportaustin.com.

Recent Requests

  • Injured / Sick Animal

    7619 N Ih 35 NB, Austin

    OPEN #25-00391672
  • Traffic Signal - Modification

    4922 Lancaster Dr, Austin

    Intersection with unusual traffic flow causing dangerous situations. Needs new light timing or different lane markings. Lancaster Drive has straight and left turn in a single lane. Light offers protected left *while main light is red*, so cars intending to go straight get honked at nearly every cycle. Today I saw a car proceed through the red light when honked at, nearly hitting an oncoming turning vehicle. Either the order needs to change or move straight traffic into the right turn lane.

    OPEN #25-00391659
  • Park Maintenance - Grounds

    12403 Riata Trace Pkwy, Austin

    OPEN #25-00391656