Austin 3-1-1
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Austin 3-1-1

Help keep our city beautiful!

City of Austin

Featured News

  • INFO

    Austin 3-1-1 Updated Phone Service Hours

    Austin 3-1-1 updated phone service hours are: Seven days a week, 7 a.m. - 9 p.m.

  • INFO

    New Resources Link for Web Service Requests

    In our Resources menu, we have added a new link for users who do not use the Austin 3-1-1 mobile app to submit service requests. The clickable link will route them to submit a service request on the Austin 3-1-1 website.

  • INFO

    ireportaustin.com for police non-emergency reports

    To report Austin Police Department non-emergency incidents, including those believed to be motivated by bias or hate, which have occurred within the City of Austin, go to ireportaustin.com.

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Recent Requests

  • Dead Animal Collection

    5155 Fm 2222 Rd

    racoon dead on yellow median

    OPEN 3m agoOct 30, 2026, 6:47 AM · #26-00351964
  • Injured / Sick Animal

    2421 Rosewood Ave

    OPEN 8m agoOct 30, 2026, 6:42 AM · #26-00351963
  • Traffic Signal - Maintenance

    2820 S Lamar Blvd

    Several times, especially after 9pm and before 6am the light at Barton Skyway to cross South Lamar, will not change to let traffic through. it will cycle for lamar, but never change Green for traffic on Barton Skyway.

    OPEN 27m agoOct 30, 2026, 6:23 AM · #26-00351959
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Resources

  • Austin 3-1-1
  • Report Outage
  • Active Emergency Information Hub
  • More on Austintexas.gov
  • Service Request Submittal/Status
  • Open311
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