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Austin 3-1-1

Help keep our city beautiful!

City of Austin

Featured News

  • INFO

    Austin 3-1-1 Updated Phone Service Hours

    Austin 3-1-1 updated phone service hours are: Seven days a week, 7 a.m. - 9 p.m.

  • INFO

    New Resources Link for Web Service Requests

    In our Resources menu, we have added a new link for users who do not use the Austin 3-1-1 mobile app to submit service requests. The clickable link will route them to submit a service request on the Austin 3-1-1 website.

  • INFO

    ireportaustin.com for police non-emergency reports

    To report Austin Police Department non-emergency incidents, including those believed to be motivated by bias or hate, which have occurred within the City of Austin, go to ireportaustin.com.

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Recent Requests

  • Loose Dog

    5001 Mashie Cv

    OPEN 2h agoNov 5, 2026, 2:13 AM · #26-00358404
  • Lost Item in Storm Drainage System

    1011 E 5th St

    OPEN 5h agoNov 4, 2026, 10:25 PM · #26-00358393
  • Animal Bite

    13400 Briarwick Dr

    OPEN 6h agoNov 4, 2026, 10:11 PM · #26-00358389
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Resources

  • Austin 3-1-1
  • Report Outage
  • Active Emergency Information Hub
  • More on Austintexas.gov
  • Service Request Submittal/Status
  • Open311
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