Austin 3-1-1

Help keep our city beautiful!

City of Austin
  • INFO

    New Resources Link for Web Service Requests

    In our Resources menu, we have added a new link for users who do not use the Austin 3-1-1 mobile app to submit service requests. The clickable link will route them to submit a service request on the Austin 3-1-1 website.

  • INFO

    ireportaustin.com for police non-emergency reports

    To report Austin Police Department non-emergency incidents, including those believed to be motivated by bias or hate, which have occurred within the City of Austin, go to ireportaustin.com.

Recent Requests

  • Park Maintenance - Grounds

    12821 Hymeadow Dr, Austin

    active homeless camp in Old Stage Park

    OPEN #26-00256540
  • Traffic Sign Maintenance

    501 Barton Blvd, Austin

    Could you please have the traffic engineering staff confirm that the newly installed W16-7P diagonal downward arrow plaque size used for this pedestrian crossing sign assembly complies with current standards? The newly installed W16-7P is 24 x 12 I have seen two referenced sizes for the W16-7P: 24 × 12 inches and 21 × 15 inches. 21 x 15 being the most recent. Could you verify which size is correct for this specific application under the current Texas MUTCD and city standards?

    OPEN #26-00256532
  • Animal Proper Care

    1204 Marshall Ln, Austin

    There is a large dog Bevo who lives down the street from me and I am very concerned he is malnourished. You can see his ribs and he is really thin. In addition, other people say his owner hits him and yells at him. I have spoken to the owner about feeding him more but he says Bevo gets plenty to eat. Now the owner has adopted a second large (but young) dog. I would like you to do a wellness check on Bevo and the new dog.

    OPEN #26-00256526