Austin 3-1-1

Help keep our city beautiful!

City of Austin
  • INFO

    New Resources Link for Web Service Requests

    In our Resources menu, we have added a new link for users who do not use the Austin 3-1-1 mobile app to submit service requests. The clickable link will route them to submit a service request on the Austin 3-1-1 website.

  • INFO

    ireportaustin.com for police non-emergency reports

    To report Austin Police Department non-emergency incidents including those believed to be motivated by bias or hate, which have occurred within the City of Austin, go to: https://www.austintexas.gov/department/ireportaustincom or visit: ireportaustin.com.

Recent Requests

  • Billboard Complaint

    7051 Burleson Rd, Austin

    I am submitting a complaint regarding the sign at 4110 Felter Ln (PID 295733). As shown in the attached photos, it sits ~1 ft from our property line, blocks visibility, and was recently changed to an illuminated display without the electrical permit required under §25-10-211(C). Additionally, the sign advertises "Divas" which is located at 4134 Felter Ln (PID 295745), making it an off-premise sign prohibited under §25-10-3. Please investigate and provide us with your determination.

    OPEN #25-00388005
  • Obstruction in Right of Way

    1911 Piedmont Ave, Austin

    OPEN #25-00388000
  • Loose Dog

    1601 E Slaughter Ln, Austin

    OPEN #25-00387997