Austin 3-1-1
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Featured News
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Austin 3-1-1 Updated Phone Service Hours
Austin 3-1-1 updated phone service hours are: Seven days a week, 7 a.m. - 9 p.m.
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New Resources Link for Web Service Requests
In our Resources menu, we have added a new link for users who do not use the Austin 3-1-1 mobile app to submit service requests. The clickable link will route them to submit a service request on the Austin 3-1-1 website.
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ireportaustin.com for police non-emergency reports
To report Austin Police Department non-emergency incidents, including those believed to be motivated by bias or hate, which have occurred within the City of Austin, go to ireportaustin.com.
Recent Requests
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Traffic Signal - Maintenance
700 Pedernales StThe light at 7th and Pedernales, constantly skips giving a green light to cars going southbound on Pedernales (across 7th, toward 6th), particularly after 10pm. On multiple occasions, I have sat through the lights changing for all other directions but the southbound Pedernales direction. I am forced to make a right turn on red and travel down to Chicon to get past 7th. I have called to report this issue in the past, so I’m hoping that posting it here will help get it fully resolved. Thank you!
OPEN · #26-00364214 -
Obstruction in Right of Way
520 W 6th StOPEN · #26-00364208 -
Telecommunication/Gas Utility Complaint
1807 Rogge LnDown line (cable or telephone)
OPEN · #26-00364209