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Austin 3-1-1

Help keep our city beautiful!

City of Austin

Featured News

  • INFO

    Austin 3-1-1 Updated Phone Service Hours

    Austin 3-1-1 updated phone service hours are: Seven days a week, 7 a.m. - 9 p.m.

  • INFO

    New Resources Link for Web Service Requests

    In our Resources menu, we have added a new link for users who do not use the Austin 3-1-1 mobile app to submit service requests. The clickable link will route them to submit a service request on the Austin 3-1-1 website.

  • INFO

    ireportaustin.com for police non-emergency reports

    To report Austin Police Department non-emergency incidents, including those believed to be motivated by bias or hate, which have occurred within the City of Austin, go to ireportaustin.com.

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Recent Requests

  • Channels/Creeks/Drainage Issues

    5800 Zachary Scott St

    OPEN 6m agoNov 8, 2026, 11:22 PM · #26-00362075
  • Street and Bridge Miscellaneous

    5800 Zachary Scott St

    OPEN 12m agoNov 8, 2026, 11:16 PM · #26-00362073
  • Austin Energy Street Light Issue - Address

    4223 Scales St

    NEW 32m agoNov 8, 2026, 10:56 PM · #26-00362068
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Resources

  • Austin 3-1-1
  • Report Outage
  • Active Emergency Information Hub
  • More on Austintexas.gov
  • Service Request Submittal/Status
  • Open311
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