Austin 3-1-1

Help keep our city beautiful!

City of Austin
  • INFO

    New Resources Link for Web Service Requests

    In our Resources menu, we have added a new link for users who do not use the Austin 3-1-1 mobile app to submit service requests. The clickable link will route them to submit a service request on the Austin 3-1-1 website.

  • INFO

    ireportaustin.com for police non-emergency reports

    To report Austin Police Department non-emergency incidents, including those believed to be motivated by bias or hate, which have occurred within the City of Austin, go to ireportaustin.com.

Recent Requests

  • Debris in Street

    Menchaca Rd & W William Cannon Dr, Austin

    OPEN #26-00072912
  • Park Maintenance - Grounds

    6301 W Slaughter Ln, Austin

    Automatic Security gate at entrance to Circle C Metro Park is not functioning - and appears to have been vandalized. This is allowing multiple cars and people to access the park after curfew and vandalize the soccer fields.

    OPEN #26-00072910
  • Traffic Signal - Maintenance

    1503 S Pleasant Valley Rd, Austin

    Walking signals stop working towards night! They stay with “Do Not Cross” red hand all up until seemingly early morning to good afternoon, then during nighttime it just gets stuck with “Red/Stop Hand.” When you try to press the button to cross also, it is not responsive, it appears death, from at least one side of the crosswalk, maybe both, so please check. I included photos for you to see. It is at the intersection of Elmont and S Pleasant Valley. A picture below will tell you what side.

    OPEN #26-00072907