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Austin 3-1-1

Help keep our city beautiful!

City of Austin

Featured News

  • INFO

    Austin 3-1-1 Updated Phone Service Hours

    Austin 3-1-1 updated phone service hours are: Seven days a week, 7 a.m. - 9 p.m.

  • INFO

    New Resources Link for Web Service Requests

    In our Resources menu, we have added a new link for users who do not use the Austin 3-1-1 mobile app to submit service requests. The clickable link will route them to submit a service request on the Austin 3-1-1 website.

  • INFO

    ireportaustin.com for police non-emergency reports

    To report Austin Police Department non-emergency incidents, including those believed to be motivated by bias or hate, which have occurred within the City of Austin, go to ireportaustin.com.

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Recent Requests

  • Construction Concerns in Right of Way

    3402 Northland Dr

    OPEN 2m agoNov 12, 2026, 8:04 PM · #26-00365812
  • Loose Dog

    8110 Blue Goose Rd

    OPEN 12m agoNov 12, 2026, 7:54 PM · #26-00365809
  • Park Maintenance - Grounds Plumbing Issues

    1202 Norwood Rd

    OPEN 14m agoNov 12, 2026, 7:51 PM · #26-00365808
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Resources

  • Austin 3-1-1
  • Report Outage
  • Active Emergency Information Hub
  • More on Austintexas.gov
  • Service Request Submittal/Status
  • Open311
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