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Austin 3-1-1

Help keep our city beautiful!

City of Austin

Featured News

  • INFO

    Austin 3-1-1 Updated Phone Service Hours

    Austin 3-1-1 updated phone service hours are: Seven days a week, 7 a.m. - 9 p.m.

  • INFO

    New Resources Link for Web Service Requests

    In our Resources menu, we have added a new link for users who do not use the Austin 3-1-1 mobile app to submit service requests. The clickable link will route them to submit a service request on the Austin 3-1-1 website.

  • INFO

    ireportaustin.com for police non-emergency reports

    To report Austin Police Department non-emergency incidents, including those believed to be motivated by bias or hate, which have occurred within the City of Austin, go to ireportaustin.com.

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Recent Requests

  • Animal Trapped in Storm Drain

    14710 Wells Port Dr

    Snapping turtle that fell in storm drain south of intersection of Wells Port Drive and Cervin Blvd in Wells Branch. Turtle is in drain on West side of Wells Port Drive.

    OPEN 4m agoNov 3, 2026, 11:17 PM · #26-00357234
  • Pothole Repair

    8020 Mc Kinney Falls Pkwy

    OPEN 10m agoNov 3, 2026, 11:11 PM · #26-00357233
  • Water Conservation Violation

    913 W Riverside Dr

    A bunch of sprinklers are busted and shooting water on the sidewalk on Riverside between the Long Center and Auditorium Shores

    OPEN 26m agoNov 3, 2026, 10:55 PM · #26-00357232
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Resources

  • Austin 3-1-1
  • Report Outage
  • Active Emergency Information Hub
  • More on Austintexas.gov
  • Service Request Submittal/Status
  • Open311
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