Austin 3-1-1
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Austin 3-1-1

Help keep our city beautiful!

City of Austin

Featured News

  • INFO

    Austin 3-1-1 Updated Phone Service Hours

    Austin 3-1-1 updated phone service hours are: Seven days a week, 7 a.m. - 9 p.m.

  • INFO

    New Resources Link for Web Service Requests

    In our Resources menu, we have added a new link for users who do not use the Austin 3-1-1 mobile app to submit service requests. The clickable link will route them to submit a service request on the Austin 3-1-1 website.

  • INFO

    ireportaustin.com for police non-emergency reports

    To report Austin Police Department non-emergency incidents, including those believed to be motivated by bias or hate, which have occurred within the City of Austin, go to ireportaustin.com.

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Recent Requests

  • Parking Violation Enforcement

    5502 Emerald Forest Dr

    SUV parked in bike lane. See photo

    OPEN 12m agoNov 13, 2026, 8:16 PM · #26-00366922
  • Parking Violation Enforcement

    6708 Shirley Ave

    Parking Violation - blocking garage exit

    OPEN 14m agoNov 13, 2026, 8:14 PM · #26-00366921
  • Parking Violation Enforcement

    1407 E 3rd St

    Several cars along 3rd St parked in residential parking only

    OPEN 16m agoNov 13, 2026, 8:12 PM · #26-00366919
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Resources

  • Austin 3-1-1
  • Report Outage
  • Active Emergency Information Hub
  • More on Austintexas.gov
  • Service Request Submittal/Status
  • Open311
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