Austin 311

Help keep our city beautiful

City of Austin
  • INFO

    New Resources Link for Web Service Requests

    In our Resources menu, we have added a new link for users who do not use the Austin 3-1-1 mobile app to submit service requests. The clickable link will route them to submit a service request on the Austin 3-1-1 website.

  • INFO

    ireportaustin.com for police non-emergency reports

    To report Austin Police Department non-emergency incidents including those believed to be motivated by bias or hate, which have occurred within the City of Austin, go to: https://www.austintexas.gov/department/ireportaustincom or visit: ireportaustin.com.

Recent Requests

  • Park Maintenance - Grounds

    807 W Riverside Dr, Austin

    The people who mow the lawn are badly damaging the base of the trees with the mower / weed eater. See pictures. This will kill the tree. This particular cedar elm tree is in the park on the north side of the traffic circle. With the drought and everything else these trees contend with, man made damage shouldn’t happen. Can you please educate the people not to get so close to the tree that they damage the trunk?

    OPEN #25-00347998
  • Shared Micromobility

    1389 W Cesar Chavez St, Austin

    This was not completed as the previous SR stated. This is the third request. Scooter remains on the trail

    OPEN #25-00347997
  • Outdoor Commercial Venue Music Complaint

    Barton Springs Rd & Kinney Ave, Austin

    OPEN #25-00347991