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Austin 311

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City of Austin

Featured News

  • INFO

    New Resources Link for Web Service Requests

    In our Resources menu, we have added a new link for users who do not use the Austin 3-1-1 mobile app to submit service requests. The clickable link will route them to submit a service request on the Austin 3-1-1 website.

  • INFO

    ireportaustin.com for police non-emergency reports

    To report Austin Police Department non-emergency incidents including those believed to be motivated by bias or hate, which have occurred within the City of Austin, go to: https://www.austintexas.gov/department/ireportaustincom or visit: ireportaustin.com.

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Recent Requests

  • Tree Issue Right of Way

    1715 W 42nd St, Austin

    Trees are down in the parcel between our property (1707 W42nd St 78756) and the neighbor’s property (4200 Shoalwood Ave 78756) after the huge storm earlier this year. My understanding is that this parcel is considered right of way, and is therefore managed by the City. No address is available because it’s not private property. We have tried multiple times to get the trees addressed, but no luck. See attached image for the parcel that needs to be addressed.

    OPEN #25-00376585

  • DSD - Follow-Up

    1520 Rutherford Ln, Austin

    OPEN #25-00376583

  • Traffic Signal - Maintenance

    Middle Fiskville Rd & E Rundberg Ln, Austin

    OPEN #25-00376581
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