Austin 311

Austin 311

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City of Austin

Featured News

  • INFO

    New Resources Link for Web Service Requests

    In our Resources menu, we have added a new link for users who do not use the Austin 3-1-1 mobile app to submit service requests. The clickable link will route them to submit a service request on the Austin 3-1-1 website.

  • INFO

    ireportaustin.com for police non-emergency reports

    To report Austin Police Department non-emergency incidents including those believed to be motivated by bias or hate, which have occurred within the City of Austin, go to: https://www.austintexas.gov/department/ireportaustincom or visit: ireportaustin.com.

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Recent Requests

  • Dead Animal Collection

    7606 Menchaca Rd, Austin

    Dead Animal Body near Sidewalk

    OPEN #25-00240166

  • Construction Concerns in Right of Way

    Bilbrook Pl & W Slaughter Ln, Austin

    OPEN #25-00240165

  • Erosion

    7505 Rockpoint Dr, Austin

    We are experiencing significant creek bank erosion caused by stormwater discharge from a city storm drain outfall on our rear easement. The storm drain is a 4’ underground pipe that discharges into the dry creek bed between EdgeRock Dr and Rockpoint Dr, exiting halfway through our property. Since the recent long-cell microburst storm, we have lost a large tree (which acted as a natural erosion barrier), and erosion has worsened dramatically. Large amounts of soil are washing away with every rain

    OPEN #25-00240162
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