Austin 311

Austin 311

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City of Austin

Featured News

  • INFO

    New Resources Link for Web Service Requests

    In our Resources menu, we have added a new link for users who do not use the Austin 3-1-1 mobile app to submit service requests. The clickable link will route them to submit a service request on the Austin 3-1-1 website.

  • INFO

    ireportaustin.com for police non-emergency reports

    To report Austin Police Department non-emergency incidents including those believed to be motivated by bias or hate, which have occurred within the City of Austin, go to: https://www.austintexas.gov/department/ireportaustincom or visit: ireportaustin.com.

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Recent Requests

  • Obstruction in Right of Way

    3903 S Congress Ave, Austin

    Homeless digging holes in right of way, blocking right of way and damaging utility boxes with hammers and saws.

    OPEN #25-00236302

  • Pedestrian Crossing New/Modify

    5569 Travis Green Ln, Austin

    Traffice mitigation island was installed. It doesnt seem any neighbors were consulted. Whats confusing is there were ALREADY 2 traffic islands at crosswalks/intersections about 150 feet on each side. This one is not and a crossing to nowhere, doesnt make sense, and isnt ADA compliant. Why? Can someone provide detail as to WHO asked for this? No one near this installation asked for it.

    OPEN #25-00236298

  • Traffic Signal - Maintenance

    S Congress Ave & Leland St, Austin

    OPEN #25-00236296
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