Austin 3-1-1
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Austin 3-1-1

Help keep our city beautiful!

City of Austin

Featured News

  • INFO

    Austin 3-1-1 Updated Phone Service Hours

    Austin 3-1-1 updated phone service hours are: Seven days a week, 7 a.m. - 9 p.m.

  • INFO

    New Resources Link for Web Service Requests

    In our Resources menu, we have added a new link for users who do not use the Austin 3-1-1 mobile app to submit service requests. The clickable link will route them to submit a service request on the Austin 3-1-1 website.

  • INFO

    ireportaustin.com for police non-emergency reports

    To report Austin Police Department non-emergency incidents, including those believed to be motivated by bias or hate, which have occurred within the City of Austin, go to ireportaustin.com.

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Recent Requests

  • Parking Violation Enforcement

    7917 Linnie Ln

    OPEN 3m agoNov 11, 2026, 6:56 PM · #26-00364588
  • Parking Violation Enforcement

    10417 Wildhorse Ranch Trl

    Vehicles from the apartment complex parking in the bike lane. Also, the Dodge Charger has been sitting in the same spot for approximately two to three months. It has a red tag on it, and all four tires are flat. Is there any way we can have this vehicle towed and removed from the bike lane? It’s becoming an ongoing issue, and it continues to create an obstruction for people trying to use the bike lane. Thank you.

    OPEN 14m agoNov 11, 2026, 6:46 PM · #26-00364585
  • Austin Energy Street Light Issue - Address

    13000 Tamayo Dr

    NEW 18m agoNov 11, 2026, 6:42 PM · #26-00364584
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Resources

  • Austin 3-1-1
  • Report Outage
  • Active Emergency Information Hub
  • More on Austintexas.gov
  • Service Request Submittal/Status
  • Open311
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