Reports (1,323)

No Work Planned - No Problem Found - Close SR. Class: SR Created By: ELSEYW Log Type: NO_PROBLEMFOUND Summary: Trespassing Details This CSR was called in multiple times. Using CSR24-00144869 from this point forward to track.

Vegetation Maintenance - Close SR. Class: SR Created By: MORGANJ Log Type: VEG_MAINTENANCE Summary: Buffer #208 Details VCP Buffer 208: This buffer is on a 12x annual maintenance schedule. It extends along the south side of Jollyville Road between Pavilion Blvd and Barrington Way It was last maintained on 3/30/24. There are still a few days left in the month of April. I contacted the contractor and let them know there was a service request and asked them to please try to get to this buffer before the end of the month.

No Work Planned - No Problem Found - Close SR. Class: SR Created By: JOHNSONDA Log Type: NO_PROBLEMFOUND Summary: Details This is an issue for Austin Police Department.

Debris Cleared - Close SR. Class: SR Created By: JOHNSONDA Log Type: DEBRIS_CLEARED Summary: Details debris removed.

NONE. Joe Salazar has completed task, closing SR.

Referred to Austin Water - Close SR. Class: SR Created By: Log Type: REF_AW Summary: Transfer. Details Talked to the Citizen, the issue is the clean out that is broken. Please transfer to Austin Water Utility. No a watershed issue.

Referred to Other Agency - Close SR. Class: SR Created By: Log Type: REF_EXTERNAL Summary: Investigation Details Trash removal has been sent to watershed contractors The Other Ones Foundation list (TOOF) for trash clean-up. Watershed homeless encampment has been notified regarding homeless activity inside the culvert. The citizen has been contacted.

No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Investigation Details I investigated this complaint and found that the water leak is actually ground water from the recent rain events. I spoke with the property owner who informed me that the ground water usually dries up after a few days of dry weather. She also stated that she has no concern here. No further action needed. Service request is now closed.

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Details Transfer to Austin Water not a watershed protection issue.