Reports (1,566)

No Action Needed - Private Flooding Issue - Close SR. Class: SR Created By: JONESAL Log Type: NO_ACTION_PRVT Summary: Investigation Details No erosion observed at the time of my inspection. I left the 311 caller a voicemail to return my call to better assist me in locating his concern. This request will be closed in a few days if no return phone call is received. All other is clear at this time.

Referred to 311 For Further Review - Close SR. Class: SR Created By: JONESAL Log Type: CSR_FEEDBACK Summary: Investigation Details I investigated this complaint and then spoke with the property owner. His concern was / is about several exposed line sections of wastewater sewer piping in the creek. Please transfer to Austin Water Utility for service.

Future Work Scheduled - Close SR. Class: SR Created By: JONESAL Log Type: WO_CREATED Summary: Investigation Details Both property owners are extremely nice and would like to speak with someone from our engineering team when possible.

Referred to Public Works - Close SR. Class: SR Created By: JOHNSONDA Log Type: REF_PWD Summary: Details This is an issue for public works.

Referred to Other Agency - Close SR. Class: SR Created By: Log Type: REF_EXTERNAL Summary: Investigation Details I requested an update via email to Eric Locks with Watershed regarding the citizen's erosion concerns. I left a voicemail for the citizen this morning.

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Please route to correct department, Permits or Code, not a WPD Field Ops issue Details DetailsNo erosion controls on new residential construction 1607 kenwood aveFlex NotesWhere is the erosion?Easement In Front Of HouseWhat is the extent of the erosion?Structural Damage (Home/Building)Would you like a callback from Watershed Protection regarding this issue?NoClosest intersection5157368Mobile Apps Reporter Informationapp=;app_ver=6.4.10;os=ios;os_ver=17.4;model=iPhone 14;model_id=;device_id=4ae99770-66a7-4c24-8e00-91446cc6816a;registered=2024-03-11T14:12:56SR SLA (Due) Date/Time12/13/2024 02:02:44 PMSpot Reference Idd260b4ff-6c3b-416d-b7e1-a819ded16c4bAttachmentsaxhvuzdxokvpawvz1gl7.jpgnkvetjg20vceczep0ixo.jpgr4zwplwbud8zedpmknk3.jpgPlease route to correct department, Permits or Code, not a WPD Field Ops issue.

Future Work Scheduled - Close SR. Class: SR Created By: DELEONF Log Type: WO_CREATED Summary: Investigation Details Information has been sent to engineering staff for evaluation regarding erosion control. The citizen was contacted on site.

Future Work Scheduled - Close SR. Class: SR Created By: Log Type: WO_CREATED Summary: Investigation Details This service request has been forwarded to Watershed Protection's Field Engineering Group to assess.

Future Work Scheduled - Close SR. Class: WORKORDER Created By: Log Type: WO_CREATED Summary: Investigation Details work order #24-177153 has been created for crews to remove debris blocking the creek channel. Also, information will be sent to engineering staff regarding erosion.

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Please reroute to Austin Water to address and contact citizen. Details DetailsThis is the area where the sewer line was installed. There are numerous areas where the soil is caving in. This is a serious safety matter. Photos attachedFlex NotesWhere is the erosion?Creek/ChannelWhat is the extent of the erosion?Creek Bank Damage,Would you like a callback from Watershed Protection regarding this issue?YesWhat is your preferred language for callback?EnglishClosest intersection5143558SR SLA (Due) Date/Time11/26/2024 09:45:42 AMAttachmentsGardens%202_03122024094654.jpgGardens%203_03122024094654.jpgGardens_03122024094654.jpgPlease reroute to Austin Water to address and contact citizen.