Requests (4,155)

Future Work Scheduled - Close SR. Class: WORKORDER Created By: Log Type: WO_CREATED Summary: Investigation Details During investigation it was determined that a grate has fallen into the splitter box and needs to be replaced.

Fence Repaired - Close SR. Class: WORKORDER Created By: Log Type: FENCE_REPAIRED Summary: WPD - Drainage Pond Maintenance Details Repaired the broken fence.

Referred to Internal Workgroup - Close SR. Class: SR Created By: Log Type: REF_INTERNAL Summary: Your request has been referred internally to another workgroup Details Work Group referred to: Contact Email: Contact Phone Number: Reason for referral: Service Request # CSR25-00432285 as a reference.

Fence Repaired - Close SR. Class: SR Created By: Log Type: FENCE_REPAIRED Summary: Investigation Details Replaced missing lock with new lock.

Future Work Scheduled - Close SR. Class: WORKORDER Created By: Log Type: WO_CREATED Summary: Investigation Details DRAINAGE_ID 352708 Crew 3 - Residential. Please repair the arm at this pond, so it will close correctly. See photos. .

Vegetation Maintenance - Close SR. Class: SR Created By: Log Type: VEG_MAINTENANCE Summary: Pond Flag 758 Details *Pond Flag 758:  * This pond is maintained four times per year and was last maintained in October and is on the schedule for January.  Typically the contractor removes trash from the pond at the time of maintenance; however, household trash like the lawn chair is removed by another contractor.  I will send a request to the other contractor to come remove the trash. .

Future Work Scheduled - Close SR. Class: SR Created By: Log Type: WO_CREATED Summary: Work Order Updated Details 12/18/2025:  Work order for pond has been updated to include debris/trash removal at this location. Pond maintenance supervisor has been made aware.

Referred to Other Agency - Close SR. Class: SR Created By: Log Type: REF_EXTERNAL Summary: Investigation Response Details It appears there is standing water in between the rock rip rap that helps to stabilize the pond slope. I requested that Austin Public Health visit the site and provide mosquito treatment.  Linus Delices from Austin Public Health visited the site on December 17, 2025, and he noted that Street and Bridge was actively cleaning the storm drain at 301 Denson Drive. .

Vegetation Maintenance - Close SR. Class: SR Created By: Log Type: VEG_MAINTENANCE Summary: Pond Flag 245 Details Pond Flag 245:  I will get a new chain and lock put on the gate within the next week.

No Action Needed - Private Flooding Issue - Close SR. Class: SR Created By: Log Type: NO_ACTION_PRVT Summary: Investigation Details During investigation it was determined that the areas of concern are shown as privately owned and maintain in Watershed Protections Geographical Information System. This is a private property concern the property owners are responsible for maintenance. Citizen was advised to contact Adrian Frias Watershed Engineer C via email at Adrian.frias@austinetexas.gov or by phone at 512-552-0986 as he stated that this was his previous contact for this concern.  .