Austin 3-1-1
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Austin 3-1-1

Help keep our city beautiful!

City of Austin

Featured News

  • INFO

    Austin 3-1-1 Updated Phone Service Hours

    Austin 3-1-1 updated phone service hours are: Seven days a week, 7 a.m. - 9 p.m.

  • INFO

    New Resources Link for Web Service Requests

    In our Resources menu, we have added a new link for users who do not use the Austin 3-1-1 mobile app to submit service requests. The clickable link will route them to submit a service request on the Austin 3-1-1 website.

  • INFO

    ireportaustin.com for police non-emergency reports

    To report Austin Police Department non-emergency incidents, including those believed to be motivated by bias or hate, which have occurred within the City of Austin, go to ireportaustin.com.

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Recent Requests

  • Injured / Sick Animal

    1881 Grove Blvd

    OPEN 3m agoNov 10, 2026, 4:13 PM · #26-00363953
  • Loose Dog

    8313 Warbler Ct

    OPEN 3m agoNov 10, 2026, 4:13 PM · #26-00363951
  • Tree Issue Right of Way

    7205 Northcrest Blvd

    Hackberry/underbrush is growing thick along pedestrian path. No sidewalk exists here, but there is a pathway used by many people behind the curb, which is becoming overgrown with underbrush. It needs to be mowed.

    OPEN 6m agoNov 10, 2026, 4:10 PM · #26-00363948
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Resources

  • Austin 3-1-1
  • Report Outage
  • Active Emergency Information Hub
  • More on Austintexas.gov
  • Service Request Submittal/Status
  • Open311
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