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Austin 3-1-1

Help keep our city beautiful!

City of Austin

Featured News

  • INFO

    Austin 3-1-1 Updated Phone Service Hours

    Austin 3-1-1 updated phone service hours are: Seven days a week, 7 a.m. - 9 p.m.

  • INFO

    New Resources Link for Web Service Requests

    In our Resources menu, we have added a new link for users who do not use the Austin 3-1-1 mobile app to submit service requests. The clickable link will route them to submit a service request on the Austin 3-1-1 website.

  • INFO

    ireportaustin.com for police non-emergency reports

    To report Austin Police Department non-emergency incidents, including those believed to be motivated by bias or hate, which have occurred within the City of Austin, go to ireportaustin.com.

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Recent Requests

  • Debris in Street

    1410 Colorado St

    OPEN 11m agoNov 11, 2026, 6:55 AM · #26-00364239
  • Traffic Sign Emergency

    429 W 5th St

    OPEN 17m agoNov 11, 2026, 6:49 AM · #26-00364237
  • Park Maintenance - Grounds

    7000 Ardath St

    Cars parked overnight in northwest park parking lot. They are there every morning. Suspect they are car camping. This park needs attention. Kids drink and get high-one was killed in the parking lot recently. Car camping has been going on for over a year. Nothing has been done despite reports.

    OPEN 19m agoNov 11, 2026, 6:47 AM · #26-00364235
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Resources

  • Austin 3-1-1
  • Report Outage
  • Active Emergency Information Hub
  • More on Austintexas.gov
  • Service Request Submittal/Status
  • Open311
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